Operations | Monitoring | ITSM | DevOps | Cloud

Your Service Desk Is Struggling - Amplify Can Help

Deliver DEX Insights Anywhere With Nexthink Amplify Nexthink recently announced the launch of Amplify, a browser-based solution to deliver Nexthink insights into any browser-based platform. For years, Nexthink has innovated with the aim to reduce the complexity of managing digital workplaces and to improve the digital experience of employees (DEX).

Build on Apple silicon with M1 support for CI/CD pipelines

Apple developers across the globe leverage CircleCI’s vast selection of macOS resources to swiftly build, test, and deploy software. Today, CircleCI introduced its first M1 resource to provide customers with record-breaking build speed that will bring their software delivery to the next level.

How are firewalls and SD-WAN related?

You might think that firewalls and SD-WAN are two completely unrelated technologies. However, integrating these innovations improves network availability, optimizes network performance, and adds an extra layer of security to your organization. Learn more about firewalls and SD-WAN and why you should combine them.

ServiceNow Integration with Microsoft System Center 2022

For the last ten years, one of the most popular Integrations in the market has been for organisations that have deployed Microsoft System Center to manage their infrastructure, who also use ServiceNow as their corporate Service Desk. The need to integrate Microsoft System Center was originally driven by the need to automate the generation of ServiceNow tickets from events in System Center Operations Manager.

Dealing with Difficult Stakeholders or Clients

Most of the time, working with clients to create, improve, or enhance software is a great experience. You get to put your skills to the test and create unique solutions that improve people’s workflows and quality of life. However, there are occasions when working with a client can get out of control. For example, a client might make a last minute request that derails project timelines and stretches the scope beyond what was agreed on in the beginning.

How to Use Operational IT Data for PLG

Operational IT data, such as log data and other application telemetry, can play an important role in understanding your users. Leveraging user data to continuously optimize and improve products is a core tenet of product-led growth (PLG). Let’s learn more about PLG, and how IT telemetry data can be used to power strategic growth.

Victory over the universe: managing chaos, achieving reliability

There is something unique about how Sumo Logic CTO, Christian Beedgen, presents at events. At Illuminate, he expanded upon ideas he shared at SLOconf, turning reliability management into a logical and fundamentally humane solution. I may not be as entertaining as Christian when he presents, but if you want the summary without the jokes or details, this blog is for you.

Data Analytics 101: The 4 Types of Data Analytics Your Business Needs

Data analytics refers to the discovery, management and communication of meaningful insights from historical information to drive business processes and improve decision making. The process involves: So, let's take a look at data analytics today, specifically the 4 types you need and what they'll tell you about your organization.