Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost 5.1: New GIF selector, auto-linking plugin, subpath support and more

Mattermost 5.1 has new features that will help your team accomplish even more: GIF selector – express yourself more clearly by adding the perfect GIFs for the occasion without leaving the Mattermost interface, Auto-linking plugin – link messages to other content automatically to increase productivity and empower workers to easily find information they need.

PagerDuty Now Available on AWS Marketplace

SAN FRANCISCO – July 16, 2018 – PagerDuty, a global leader in digital operations management, today announced that it has expanded its collaboration with Amazon Web Services (AWS) and is now available on AWS Marketplace. This enables AWS customers to purchase subscriptions to PagerDuty more easily and quickly.

How to Create an Effective Incident Response Playbook

Oftentimes, enterprises struggle to notify customers, employees, partners and other key stakeholders about incidents. Yet failure to maintain constant communication with key stakeholders may slow down incident response. Worst of all, a lack of communication may put customer relationships in danger and lead to revenue losses, brand reputation damage and other long-lasting business issues.

Guest Blog Post: Ballerina Makeover with Grafana

In this guest blog post from the folks at Ballerina, Anjana shows you how you can easily visualize metrics from a Ballerina service with Grafana, walking you step by step through the installation and configuration of the components. They’ve also extended an offer for a free ticket to their upcoming Ballerinacon to the Grafana community.

Zipkin vs Jaeger: Getting Started With Tracing

Request tracing is the ultimate insight tool. Request tracing tracks operations inside and across different systems. Practically speaking, this allows engineers to see the how long an operation took in a web server, database, application code, or entirely different systems, all presented along a timeline. Request tracing is especially valuable in distributed systems where a single transaction (such as “create an account”) spans multiple systems.