One of the most critical aspects of monitoring your digital assets is getting a timely alert when something goes wrong. Even when you finish building a monitoring stack and expose metrics on a beautifully designed dashboard if you cannot notice abnormal behaviors and fail to take pre-emptive or follow-up actions swiftly, this means your monitoring system does not serve the purpose.
Uptime monitoring. You keep hearing us talking about it and you know why it’s important, hey, you might even have a StatusCake account. But do you know what to do if you do experience website downtime? Let’s do a little quiz. Your website has suffered two hours of downtime. Do you: If you answered a, you might be a lost cause (I’m only joking, you should just definitely read to the end of this post), and if you answered d, crack out the sales bell and start dinging!
A couple of weeks ago, we had a great time hosting the workshop you can see below with Vlad Mihalcea. It was loads of fun and I hope to do this again soon! In this workshop we focused on Spring Boot performance but most importantly on Hibernate performance, which is a common issue in production environments. It’s especially hard to track since issues related to data are often hard to perceive when debugging locally.
Errors are an inevitable part of building software. But while you can't eradicate them, you can definitely mitigate them. If you don't measure, track or resolve errors, you're ignoring a loss in revenue. It's time to pay attention to how much software errors are costing your company and take action, catching them early with methods like smarter testing and crash reporting. Using a few industry averages, you can put a number to the real cost of software errors in your company and start to plug cash leaks like wasted developer time and lost customers.
In a world of digital everything, teams face increasing complexity. Ever-growing dependencies across systems and processes put customer and employee experience, not to mention revenue, at risk. There is simply too much data to sift through and correlate for humans to understand what is important and know when something is going wrong.
Customer-facing teams have their hands full doing whatever they can to address customer issues quickly. At PagerDuty, our goal is to ease the burden of these teams by giving them the tools and access they need to deliver excellent customer experiences. Over the last year, we have deepened our integration with Salesforce Service Cloud, allowing users to work directly within the platform, reducing the need to context switch.
It’s day one of PagerDuty Summit, and we are looking forward to a full day of expert presenters, actionable content, and educational sessions to boost your PagerDuty IQ and show you new ways to improve your team’s operational excellence.
We know our customers rely on PagerDuty as the backbone of critical real-time operations, so we want to make sure each and every enhancement helps streamline incident response. How can we help our customers spend less time firefighting and more time innovating? One of PagerDuty’s values is Champion the Customer – and we take this very seriously. When building and improving features, we aim to keep a pulse on what’s going on with our customers: what’s keeping them up at night?
