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Top 5 outages detected by StatusGator in May 2025

In May 2025, several widely used platforms experienced outages affecting both enterprise and consumer services. With StatusGator’s Early Warning Signals, users were alerted to disruptions ahead of official announcements, helping teams respond faster and reduce downtime impact. Here are five major outages StatusGator detected in May.

E-Commerce Micro-Friction: The Conversion Killer You're Not Measuring (...But Should Be)

Friction density (the number of stacked micro-frictions in a single session) is the predictor of abandonment we don’t talk about enough. And guess what? It beats any single UX metric by 2× when it comes to predicting lost sales.

Traceparent: How OpenTelemetry Connects Your Microservices

In a microservices setup, tracking a single request across services quickly gets complex. One service calls another, then a third, and your logs don’t line up. The traceparent header carries context between services, so all parts of a request connect back to the start. For example, when a frontend sends a request to an API, which then calls a database service, traceparent it links those calls in the trace. Without it, you’re left guessing how requests flow.

Our latest Pingdom data improvements - to get more from your monitoring

At SquaredUp, we’re obsessed with making monitoring not just powerful, but a genuinely delightful experience for engineers and teams. When we first built our Pingdom plugin, the goal was simple: make website uptime and performance data easy to visualize alongside everything else you care about. But as our users pushed the boundaries—connecting more endpoints, demanding richer insights, and needing faster troubleshooting—we realized our plugin needed to keep up.

How to Block Chat Widgets During Playwright Tests (Drift, Intercom & More)

Chat widgets are great for customer support, but they can wreak havoc on your automated tests. These floating elements often interfere with Playwright tests by covering clickable buttons, triggering unexpected popups, or causing element selection issues. If you've ever had a test fail because a chat widget appeared at the wrong moment, you're not alone. This guide shows you exactly how to block popular chat widgets like Drift, Intercom, Zendesk, and others during your Playwright test runs.

A Leader, Once Again - Thanks to You

The demonstration of sustained excellence is ultimately more impressive and important than any individual breakthrough, though the former often go less celebrated. This week, however, Nexthink is extremely proud to celebrate that we’ve once again been named a Leader in the Gartner Magic Quadrant for Digital Employee Experience (DEX) Tools. It’s a distinction we don’t take for granted—and one we’re honored to have maintained.

Syslog Implementation: Servers, Integration and Best Practices

Syslog is a fundamental protocol for collecting messages and event data from various devices and applications across a network. Think of it as a universal language that allows your servers, routers, firewalls, and software to send their operational insights to a central logging point. Born from Unix systems, Syslog has evolved to become the industry standard, forming the backbone of effective log management and providing a unified view of your infrastructure's activity.