Operations | Monitoring | ITSM | DevOps | Cloud

The IT ops role serves as the backbone of modern technology infrastructure, ensuring systems run smoothly, securely, and efficiently. IT operations teams manage everything from server maintenance to incident response, making them essential for business continuity. Understanding what IT operations professionals do helps organizations build stronger technical teams and improve their infrastructure management.

Would you know if your checkout form stopped working overnight? Or if a recent deploy broke your login flow? Traditional monitoring can't catch these issues - it only tells you if your site is up, not if it actually works. AI monitoring lets you describe what should work in plain English, and we'll test it like a real user would - clicking buttons, filling forms, checking content. No scripts to maintain, no complex setup.

Vendors often compete by saying how many extensions or quick start packs they have. The implicit promise is: more integrations equals better observability. But that misses the point. What really matters is the quality and coverage of dashboards and alerts that you actually use to maintain system health, prevent outages and improve user experience. At Coralogix we believe that what you do with integrations is far more important than how many you have.

Last month, we introduced the StatusGator API v3, a complete overhaul of our API designed to give developers more flexibility, an improved data model, and deeper integration options for monitoring the status of hundreds of services. Today, we’re excited to share three major additions to v3: the Board History API, Custom Monitors API, and Status Page Subscribers API.

WebGL has turned the browser into a real-time 3D engine. The same technology behind console-quality games now powers design platforms, architectural walkthroughs, and virtual conference spaces—all without a single plugin. These 3D experiences blur the line between web and desktop, blending high-fidelity rendering with persistent interactivity and complex real-time data streams. But with that complexity comes a new operational challenge: how do you monitor it?

Top tips is a weekly column where we highlight what’s trending in the tech world and share ways to stay ahead. This week, we’re talking about something every IT team knows too well—incidents. Whether it’s a sudden server crash, a network outage, or a system slowdown right before an important client call, incidents always seem to strike at the worst possible time. No matter how strong your IT setup is, issues are bound to happen.

In G2’s Fall 2025 reports, Auvik earned top recognition as a leader in network management tools across small-business, mid-market, and enterprise categories. IT professionals rated Auvik highly for implementation, usability, results, relationship, and overall Grid® performance, reflecting one thing above all: real-world trust from the IT professionals who use Auvik every day.

The recent AWS outage exposed how fragile the internet remains. Amazon traced the hours-long disruption to a DNS error—a small failure with massive reach. For most organizations, DNS operates quietly in the background. When it fails, every digital service connected to it stops. One of LogicMonitor’s valued customers, IG Group, faced a similar event less than ten hours after enabling Edwin AI.

The challenge of storing, processing, and alerting on your time series data is only part of the battle when it comes to deriving value from time-stamped data. While InfluxDB 3 addresses those hurdles with the database and Python processing engine, data analytics teams still need to be able to visualize their data and build dashboards to complete the time series story.

In a microservices architecture, a single user request can pass through multiple services before completing. When performance drops or an error occurs, tracing that journey is the only way to locate the source. Distributed tracing provides that visibility. At its core are OpenTelemetry Spans — units of work that capture what each service does during a request.