Operations | Monitoring | ITSM | DevOps | Cloud

What to Do When Your Operations Are a Mess

When it comes to the world of business, you're always going to have a million things to focus on at once. It doesn't matter if you want to build a huge business for yourself or you are getting started as a freelancer, it's safe to say that life is busy. In the early days, you're wearing all of the hats. You're running the day-to-day operations, managing finances, looking after any team members you have, liaising with customers and clients, and tackling the admin. It can be tough! But it doesn't always get easier when you start to grow. This is because as the business gets bigger, you'll often have even more to deal with!

Why Social Media Is a Game-Changer for Real Estate Agents

The real estate landscape has undergone a significant transformation, moving from traditional methods heavily reliant on print advertising and word-of-mouth to a more dynamic and digitally driven environment. This evolution has been accelerated by the widespread adoption of the internet and, more recently, the pervasive influence of digital platforms. Today, a substantial portion of the home buying and selling process takes place online, with prospective buyers and sellers utilizing websites, virtual tours, and online listings to research properties and connect with real estate professionals.

What Drives Motivation on High-Stress IT Projects?

Motivation fuels every high-stress IT project. But what truly keeps professionals moving when demands peak? Understanding what catalyzes tea member engagement helps businesses maintain productivity and morale, even under intense pressure. Recognizing human needs, not just technical deadlines, is key. To learn more about how tech teams stay inspired when crunch time arrives, join us as we discuss the main points that matter in this context.

Website Monitoring vs. Web Analytics: What's the Difference?

In the present day’s digital world, a company’s website is more than just a digital shopfront important factor in customer experience, marketing, and company operations. With so much at stake on the performance of the Web and user engagement, organisations have to ensure that the websites are tuned both technically and for meeting visitor needs.

Rails Apps and Slowdowns: How Scout Shows what Databases Don't

Congratulations! Your Rails app has finally started seeing consistent traffic and things are on the upswing. But with growth comes the potential for the sluggish sort of SQL queries that can really slow things down. In this post, we’ll go over what your database (whether it’s MySQL or PostgreSQL) can tell you about the problem, and we’ll also talk about what it can’t tell you. Spoiler alert: this is where Scout comes galloping over the hillside to the rescue!

The ROI of VDI: Delivering Value or Draining Resources?

VDI has been a cornerstone of enterprise IT for nearly two decades. Once seen as a breakthrough for secure remote access and business continuity, the cost of resolving IT issues within VDI environments has led some leaders to question whether these systems are a blessing or a burden. With rising pressure on IT teams from shrinking budgets and increasing demands for efficiency, one question keeps coming up: Is your VDI investment a value driver, or a cost center?

A Process for DDoS Incident Response

A distributed denial of service (DDoS) attack overwhelms a server, service, or network with internet traffic to disrupt or halt normal operations. This is typically achieved by multiple compromised systems flooding the target with traffic. The result is that legitimate users cannot access the systems or services, causing significant operational and financial impact.

What is API Monitoring and How to Build API Metrics Dashboards

In today's connected world, APIs are the backbone of modern applications. Whether you're working on a microservices architecture, a mobile app, or a SaaS platform, APIs are what keep everything talking to each other. But how do you know if your APIs are healthy, performing well, and delivering what your users need? That's where API monitoring comes in. Let's break down what API monitoring is, why it matters, and how you can build effective API metrics dashboards to keep your systems running smoothly.

Prometheus Distributed Tracing: An Easy-to-Follow Guide for Engineers

When your microservices architecture starts growing, tracking requests as they bounce between services becomes a real headache. You know the feeling—a user reports a slow checkout process, and you're left wondering which of your twenty services is the bottleneck. That's where distributed tracing with Prometheus comes in.

How To Pick The Correct Metrics For Your Monitoring

This is a guest blogpost by Adam Sweet from the Icinga Partner Transitiv Technologies. Since this is a longer post, we added a tl;dr at the end. For many, host and application monitoring is an afterthought at the end of a project. Some people don’t think about monitoring at all until a few failures go unnoticed and a customer or end-user calls to ask why something isn’t working.