Operations | Monitoring | ITSM | DevOps | Cloud

April 2025 Update - Fully Redesigned Signl-Center, Shift Tiers with Escalations, AI Shift and Duty Scheduling, and a new Chat View for the Mobile App

With our latest April update, we are setting a new benchmark in incident management excellence. The Signl-Center in our web portal has undergone a major redesign, delivering a superior, more intuitive layout, enhanced tracking of notifications and escalation workflows, and an upgraded incident chat — redefining how operations and maintenance teams coordinate under pressure.

Is OpenTelemetry ready for Infra Monitoring?

“A system is never the sum of its parts; it's the product of their interaction.” — Russell Ackoff, Systems Thinker Infrastructure monitoring is an attempt to capture and record the product of interactions between various systems. Infrastructure monitoring comes across as challenging and tedious, often spread across multiple tooling system.

12 OpenTelemetry-Compatible Platforms You Should Know in 2025

OpenTelemetry has transformed how engineering teams implement observability. This vendor-neutral framework for collecting metrics, traces, and logs has become indispensable for several reasons: Elimination of vendor lock-in Organizations can switch observability providers without changing instrumentation code, enabling greater flexibility and negotiating power with vendors.

Measuring success in microservices migration projects

Microservices migrations represent significant investments for organizations seeking greater agility, scalability, and development velocity. Yet without clear metrics to guide the journey and measure outcomes, these initiatives risk delivering technical change without meaningful business impact. Establishing appropriate success measures ensures that migration efforts stay aligned with organizational goals while providing visibility into progress and value delivery.

Strangler pattern implementation for safe microservices transition

Moving from monolithic applications to microservices represents a significant architectural transformation. The Strangler Pattern offers a controlled, incremental approach to this migration, enabling organizations to gradually replace functionality while keeping systems operational throughout the transition. This methodology substantially reduces risk compared to complete rewrites, making it an invaluable strategy for organizations with business-critical applications.

Cortex Recognized by Gartner as Representative Vendor in the 2025 Market Guide for Internal Developer Portals

Gartner Market Guide for Internal Developer Portals offers “Platform engineering teams are tasked with improving developer experience, ensuring consistent governance, and enabling discovery and access to software development and delivery capabilities. Platform engineering leaders can use internal developer portals to address these challenges.” Organizations with a current Gartner license can check out the report here.

Introducing Server Nicknames

This past week we released the simple yet widely requested feature Server Nicknames, the ability to easily track and manage various servers with unique custom names. At first glance this may seem like a non update but not when you consider that most Cycle users are connecting many servers from multiple providers and locations in the cloud and on premises. With long default server names, this is a huge quality of life improvement.

Pandora FMS Stands Out in G2 Spring 2025 Reports: 35 Key Recognitions in Monitoring and Cybersecurity

Madrid, April 2025 – The monitoring and observability platform Pandora FMS has been recognized in 35 leading reports in the G2 Spring 2025 edition, solidifying its position as one of the most versatile solutions for managing complex IT infrastructures, hybrid environments, and critical operations.

Building a B2B Commerce Ecosystem for the Modern Buyer

The good news: this is no longer the case with our new “How to Buy” experience!. The case is clear: B2B buyers want the same seamless online shopping, research and purchasing experience they enjoy as consumers. They expect that process to be easy, smart and empowering. Business buyers are also banking on features and functionality that are tailored for them, especially in the small-and-medium business (SMB) segment.

How to keep Ingress NGINX Controller metric volumes manageable and still meaningful

The Ingress NGINX Controller is a widely used Kubernetes component for managing HTTP and HTTPS traffic routing. While it provides powerful observability through Prometheus metrics, it’s also notorious for generating an excessively high number of time series. The root cause lies in how the controller labels its metrics—tracking requests across multiple dimensions such as ingress name, host, path, status code, and upstream response times.