Operations | Monitoring | ITSM | DevOps | Cloud

How to use check aggregates in Sensu Go

Aggregates, which allow you to monitor groups of checks or entities, were a much-beloved feature in Sensu Core (the predecessor to Sensu Go) — Ben Abrams describes them as “awesome” in his post on alert fatigue, noting that aggregates are like having “a bunch of nodes behind a load balancer where each node is healthchecked, and if a node drops out it may not be worth waking someone up in the middle of the night.”

The 7 building blocks of customer service

Efficient and productive customer service representatives are a baseline, not a gold standard. A recent Aberdeen report reveals that forward-thinking customer service organizations have developed strategies to directly benefit customers by making engaging with brands more convenient. These companies understand that effortless service experiences create a competitive advantage.

Bringing Data to Command & Control

It’s a metaphor that would have been impossible to decode even a decade ago: a Command and Control environment where essential data flows as quickly and intuitively as a map on Uber or Lyft. It’s a way of imagining efficient access to up-to-the-minute mission-relevant information, so that any sensor can make useful intelligence available to any device or effect, on a single screen, in time to make a difference.

React, Adapt, Evolve: Using Data to Navigate the 3 Phases of a Crisis

When the coronavirus pandemic hit Asia-Pacific back in January, no one knew what to expect. As the first region to grapple with the questions and uncertainties that the virus presented, leaders had to process the new reality and spring into action at record speed. While navigating the shifting landscape has been a unique journey for all organizations, a few things have proven to be consistent.

OpManager now supports SMSEagle, Twilio, and Clickatell, so you can get SMS alerts anywhere!

IT admins need to know the status of their IT devices, servers, routers, switches, and firewalls. To meet this need, OpManager has a highly responsive and robust notification and alerting system that sends alerts via email, Slack, and even SMS. Murphy’s law says anything that can go wrong will go wrong, and if you’re in IT, you’re probably familiar with how easily things can go wrong.

Test on-premise applications with Datadog Synthetic private locations

Synthetic monitoring lets you improve end user experience by proactively verifying that they can complete important transactions and access key endpoints. But your applications serve many users, from customers to all the employees who run your business. This makes testing the performance of any internal-facing services within your private network just as critical as monitoring your external-facing applications.

New free Ping Tool. Ping from multiple locations all at once.

Ping is a network tool. The tool seeks out a given address over a network to check if one networked device can communicate with another device. The tool then reports on the quality of the connection based on data loss and response times. Uptrends’ new Ping Tool conducts ping tests from multiple worldwide locations at the same time. You can instantly spot localized downtime and latency issues from around the world using one simple tool.

How Nutanix has changed the approach to virtual infrastructure monitoring

Reinventing any technology is an interminable process. When it comes to legacy infrastructure and virtualization, Nutanix took the giant leap to hyper-converged infrastructure (HCI). Dating back to 2009, Nutanix brought in HCI with the vision to invent a better way to build and manage data centers.

Grafana and NGINX are partnering to give the open source community a turnkey experience for visibility

Over the past few years, NGINX users have naturally gravitated toward Grafana, and vice versa. These days, it’s not uncommon to see these two open source tools used together in the wild. And for good reason. F5, which acquired NGINX last year, is prioritizing building visibility across the entire product set, to make it easy for customers to quickly gain the insights that they need. Meanwhile, Grafana has evolved into the primary visualization and analysis tool in the open source market.

Scaling Queue Workers Efficiently with AppSignal Metrics

Most web apps can benefit from a background queue, often used to process error-prone or time-consuming side jobs. These background jobs can vary from sending emails, to updating caches, to performing core business logic. As any background queueing system scales the number of jobs it needs to process, the pool of workers processing those jobs needs to scale as well.