Even a few seconds of delay in your network can be the difference between closing a deal on a video call, or watching it buffer into oblivion. These delays, known as latency spikes, are unpredictable surges in the time it takes for data to travel across your network. Whether you're running a cloud-based CRM, managing VoIP calls across offices, or supporting remote teams on Microsoft Teams or Zoom, latency spikes can disrupt productivity, hinder performance, and lead to a flood of support tickets.