Operations | Monitoring | ITSM | DevOps | Cloud

What the new WhatsApp Privacy Policy is all about and what it means for you

It was January 2007 when Steve Jobs officially announced the 1st Generation iPhone. At the time, there’s no doubt that he foresaw how the newly created concept of smartphone applications would become part of our everyday life. Fast forward a decade and we now have apps for literally everything, from trackable maps to online shopping, online banking to instant messaging.

Core Web Vitals - what they are, how to measure and monitor them

Google has been saying for a long time that its primary goal is to improve the Internet in terms of increasing the quality of websites and the content published on them. This fits in with typical business goals (not so widely announced), i.e. maximizing revenues generated by a search engine. The better quality of search results provided to users, the more clicks. And the quality of results will never be higher than the quality of the best pages and content available for a given query.

How to build your own incident management process

IT incident management is a fundamental operational process designed to ensure rapid service restoration. This process is typically assigned to the help desk but is also very much entrenched in the day-to-day of DevOps. When incident management goes right, service is restored quickly and the impact on productivity, continuity, and customer satisfaction is minimal.

ServiceNow addresses vaccine management challenges

We all have words to describe 2020. Few of them would ring with nostalgia. COVID-19 has created pain, loss, and disruption on a scale not seen in generations. The economy has also been a casualty, as some companies have transformed and thrived while many others have stumbled and dissolved. But then, just as 2020 was bowing out, hope emerged. Three promising vaccines had produced better than expected results in clinical trials. Governments around the world rushed to approve them.

Is the New Elasticsearch SSPL License a Threat to Your Business?

The recent changes to the Elasticsearch license could have consequences on your intellectual property. On the 14th of January 2021, Elastic announced through their blog that Elasticsearch and Kibana will be moving over to a Server Side Public License (SSPL). This license change, effective from Elasticsearch version 7.11, has business owners that rely on the ELK stack rightly concerned.

Get ready for SCOMathon 2021 | The Big Survey

SCOMathon 2020 was one of the highlights of Microsoft SCOM community-driven events last year. Within a 16-hours marathon on all things SCOM, high-class tutorials were delivered to an excited audience of over 1.000 participants, eager to learn the latest hot topics to evolve their SCOM knowledge. Not to mention the overwhelming runner’s high when crossing the finishing line along with so many like-minded people.

7 Tips On Building And Maintaining An SRE Team In Your Company

In today's "always on" world, Reliability is a primary business KPI. Plant the culture of Reliability by implementing these 7 simple tips to build a solid SRE team in your organization. Many of today’s hottest jobs didn’t exist at the turn of the millennium. Social media managers, data scientists, and growth hackers were never heard of before. Another relatively new job role in demand is that of a Site Reliability Engineer or SRE. The profession is quite new.

Building powerful tailored dashboards: end users, management, infrastructure

In my position, I get to work with a wide variety of organizations that each have a different level of monitoring maturity. But I’ve noticed an emerging pattern that I’ll call the ‘Critical Service Offering’ or ‘Executive Level Status’ dashboard. At their most basic level, these dashboards should communicate the current health of the application, provide some historical context and, most importantly, not be tied to infrastructure monitoring.