Operations | Monitoring | ITSM | DevOps | Cloud

4 Ways to Select the Right Customer Experience Software for your Agency

Customer experience separates all. Agencies offering B2B services to a diverse clientele often have complex requirements such as multiple integrations, reporting specifications, pre-defined security measures, and more. Due to these constraints, selecting the right customer experience software becomes challenging for them. If you have been experiencing this hurdle, then you are in the right place.

Elasticsearch users with on-prem deployments will not be impacted by upcoming license changes

Earlier this month, Elastic announced that there would be upcoming changes to its open source licensing. These changes do not affect on-prem deployments of Elasticsearch. Since Mattermost Enterprise Edition uses Elasticsearch in its on-prem deployments, we felt it important to explore the reasoning behind Elastic’s decision, how the new license terms are different, and why there will be no impact on Mattermost users as a result of these changes.

Page Speed vs. SEO: Does a Slow Website Affect Rankings?

If you have a website, you should know about search engine optimization (SEO) and page speed. You may even have wondered about balancing page speed vs. SEO. From a user perspective, page speed matters to you personally because you get frustrated when you click a link and nothing appears to happen or when it takes ages before any information appears. But does it matter when it comes to SEO? Good question.

Log Management in Hosted Platforms Like DigitalOcean

With DigitalOcean Monitoring, you can collect metrics for visibility, monitor Droplet performance, and receive alerts when problems arise in your infrastructure. Many users often want to extend this infrastructure monitoring with application-level monitoring. This means debugging issues requires expertise, familiarity with your product and infrastructure, and often the involvement of many people in various fields—all to chase down a single problem.

Applying Strong Cyber Hygiene Security to IoT Endpoints

The Internet of Things, better known as IoT. You’ve heard of it, right? But do you know what it is? Simply, it is the interconnection of things (or endpoints) on the Internet to send and receive data. Today, experts calculate that there are 31 billion things connected to the insecure Internet, and growing exponentially. Did you know there are different types of IoT applications?

Best Practices for Kubernetes Monitoring

Kubernetes, also known as K8s, is a container-orchestration platform for automating deployment, scaling, and operations of applications running inside the containers across clusters of hosts. Google open-sourced the Kubernetes project in 2014. According to a recent CNCF survey, Kubernetes is the most popular container management tool among large enterprises, used by 83% of respondents. Containers are a good way to bundle and run applications.

Multi-Cloud Strategy vs. Multi-Service: A Smarter Cloud Approach

Multi-cloud has become a hot-button topic these days, with a lot of cloud experts taking a strong stance against the practice. There are exceptions and legitimate reasons why you might choose a multi-cloud strategy (e.g., you sell to customers who restrict you from hosting their data in AWS). Extenuating circumstances aside, there are far more reasons why multi-cloud isn’t a good idea.

A New Fast Lane to Value: Introducing Splunk's IT Essentials Learn and Work Apps

We often hear that our customers love using Splunk, know the power behind our platform and want to expand usage to IT. But they aren’t sure what steps to take first. We want our customers to maximize their Splunk investment and get them jump-started with Splunk for IT use cases by providing the guidance and best practices they seek.

10 Best Network Monitoring Tools for 2021

There are plenty of options for network monitoring tools today, and that can make it hard to pick the right one for you. Here, we’ll help you sort through your options by taking a look at the 10 best network monitoring tools available today, provide a crash course on network monitoring, and explain what you should look for in a network monitoring tool.