Operations | Monitoring | ITSM | DevOps | Cloud

When we launched LM Logs in November of 2020, we knew the product would aid in reducing troubleshooting time and identifying root causes to enable a more proactive approach to not only monitoring and planning, but also taking action. After talking with our customers and understanding what they needed in order to accelerate their business transformation, we focused on a few key enhancements in Q3. TL;DR – Lumber Bob highlights the top features: Want the long version?

When was the last time you read a good book? How about the last time you listened to an interesting podcast? For many, the latter is likely the more popular pastime. With routines disrupted and people housebound, podcasts exploded in popularity during the lockdown.

Remote work poses new demands for hybrid cloud security. Here’s how organizations can protect themselves from security threats in this complex landscape.With employees continuing to work from home to meet the social distancing requirements of COVID-19, more people are juggling business with personal engagements, at times outside normal business hours. Often, they’re using their mobile business laptop, as well as a plethora of additional wireless mobile devices.

Achieving comprehensive security for the products delivered and deployed by organizations is becoming more difficult, due to a variety of factors. A key one is the growing volume, variety and complexity of software and connected devices in use. Another is the overwhelming risk of inherited software supply chain exposures. The result: Companies struggle every day to provide software with optimal security and protection against malicious activities, takeovers, data theft, and commercial sabotage.

Can you imagine trying to keep track of all your prospect- and customer-related activities on a spreadsheet? What about ye olde days of rolodexes (do people still remember what those are?!)? Thank goodness for Salesforce, the Customer Relationship Management (CRM) solution that revolutionized sales, marketing, and customer care - and how we interact with customers in general. Salesforce is a critical component for many businesses.

The difference between attending as magnificent an event as VMworld with, versus without, a plan of attack is a night versus day experience. I’ve had the good fortune of attending this event as both a speaker and an attendee, and I look back with fondness on the interactions and experience. However, both those visits were in person. As I prepared to attend VMworld virtually for the first time, I wondered if my plan of attack would change? Turned out, not so much.

It started with a simple question: Why did one query take 10 seconds, while another almost identical query took 5? At Honeycomb, we use AWS Lambda to accelerate our query processing. It mostly works well, but it can be hard to understand and led us to wonder: What was really going on inside this box called Lambda? These questions kicked off the development of CONCURRENCY, a new aggregate in the Query Builder that lets us look at how many spans are active at once.

What connects Falcon 9 rockets, the Large Hadron Collider in Switzerland, and the Olympics sprint champion Marcell Jacobs? It’s the need for speed. The desire to always go faster, achieve results more quickly, and outpace the competition. This need for speed is also the driving force behind the latest release of our unified service orchestration and automation platform: Automic Automation v21.

If you're an engineer reading this, you might be wondering what I mean by the title. You might be a Site Reliability Engineer whose primary responsibility is to maintain the reliability of your company’s product/solution. You might be a software builder, a programmer responsible for building new capabilities and shipping them to production. All of these are important for any business to remain competitive.

You might have seen the name “Let’s Encrypt” across the internet for the past week and it’s because their root certificate expires on 30th September. It’s been planned for a good long while, with Let’s Encrypt providing users with updates on the expiry and new certificate since 2020.