The new customer-centric customer service model—it’s all about resolving customer issues not efficiency and savings Are your customer service strategies shifting to align with enterprise digital transformation efforts across the business? If you’re still measuring customer service success based on how efficient and cheap it is to meet the needs of your customers, the answer likely is no.
Despite the hype around predictive maintenance, basic data collection and analysis are still high priorities for manufacturing companies and key criteria for the success of Industrial Internet of Things (IIoT) projects. It is crucial that people who are most familiar with industrial assets, like process or control engineers, have direct access to industrial data. That way inadequate situations such as breakdowns can be resolved quickly.
As I have mentioned in previous blogs use of AI can be challenging, but it can also deliver a lot of positive outcomes. Many of our customers believe that they have a skills and understanding gap when it comes to AI, which is why we are delighted to have been working with the World Economic Forum (WEF) to draft guidance on how these types of techniques can be used and assessed.
Not long ago, Microsoft announced the upcoming launch of its all-new version of the Edge browser that’s built on Chromium. The launch date for the new Chromium-based Edge browser, January 15, 2020, is almost here, and we on the Browser Security Plus team are ready to provide Edge browser management support for all versions. How can Browser Security Plus manage the new Edge?
We break down the timeline of the number one threat to ecommerce sites today – Magecart! This timeline includes all the significant Magecart attacks in 2019. With 4,800 formjacking attacks each month alone, this timeline only represents a small proportion of attacks reported in the public domain in 2019. Detect Web-skimming, Formjacking, and Supply Chain attacks before a Data Breach occurs with Magecart detection.
You probably missed it. Don’t feel bad. It was just one small paragraph, buried in the GitLab 11.9 Omnibus Release Notes: Grafana is now bundled in our Omnibus package, making it easier than ever to understand how your instance is performing. “Omnibus” is what GitLab calls its main installation package, and “Grafana” is the time-series visualization software, but what does this paragraph even mean?
In today’s post, we’ll cover the significant differences and benefits of using structure.sql versus the default schema.rb schema formats in your Ruby on Rails application. In a data-driven world, knowing how to exploit all of your database’s rich features can make the difference between a successful and unsuccessful enterprise.
AWS (Amazon Web Services) is an amazing and reliable cloud service provider. AWS, like Google Cloud Platform and Microsoft Azure, provides everything you need to host an application without having to worry about running the underlying servers and network configuration. Everything you need to quickly begin hosting is provided as a packaged services.
If you are looking for a hosted cron job monitoring service, good news: there many options to choose from! In this post I’m comparing a selection of the more popular ones: Cronitor, Healthchecks.io, Cronhub, Site24x7, CronAlarm, PushMon and Dead Man’s Snitch. How I picked the services for comparison: I searched for “cron monitoring” on Google and picked the top results in their order of appearance. I was looking specifically for hosted, SaaS-style services.
