Operations | Monitoring | ITSM | DevOps | Cloud

How Often Do You Need to Clean Your Keyboard?

For many of us, our computer is the central touchpoint of our working lives We spend hours each day typing away as we work, bringing back everything we've touched while grabbing a snack, running to the bathroom, working out at lunch, or taking a break with some coworkers. Everything you touch in a day—it all ends up back on your keyboard. As a result, your keyboard is likely one of the dirtiest things you touch all day. So, just how dirty is your keyboard?

The Hitchhiker's Guide to the "Work from Home" Monitoring Galaxy

In these times of remote teamwork, the pressure on IT teams is at its peak. So how can you ensure teams function well and conditions are good when working remotely? How do you ensure that the IT Ops teams can support the business as per usual? VPN, office suite, critical applications, videoconference, etc. The list of priorities change, new business apps need to be added while your kids and their endless energy become your face to face office colleagues. :)

Recapping the Splunk for CMMC Solution Launch

On Wednesday, March 25th, we launched our Splunk for CMMC Solution with a webinar presentation to a diverse set of defense industrial base (DIB) participants and partners. As I discussed during the launch event, the Splunk for CMMC Solution provides significant out-of-the-box capabilities to accelerate organizations’ journeys to meet, monitor, track, and mature the cybersecurity practices required by the Cybersecurity Maturity Model Certification (CMMC).

Effective Collaboration a Must as Agency Leaders Maximize Telework

As Washington and the nation reel from the spread of COVID-19, public servants across the country are quickly adapting to the “new normal.” As described in OMB’s March 23rd memo to agency and department heads, harnessing technology to support mission continuity should be a priority.

Seven reasons why website uptime monitoring is important for your business

We know from experience that many online businesses and website owners spend a lot of time and money on online marketing and getting conversions. However, sometimes, teams lose sight of one of the most basic of concerns, website uptime. Teams forget the impact of downtime, and they neglect to monitor their website’s uptime. As a result, when a website outage occurs—and it will—the downtime goes unnoticed, but the outage still affects visitors and potential customers.

The art of shipping and monitoring software with speed and confidence

Software teams are under increasing pressure to ship code faster than ever before, but without the right workflow and tools in place, this can introduce unnecessary risk and headache. We wanted to share how to configure deployments, identify issues, and track performance gains using tools and process to get the best results and enable you to ship software with speed and confidence. The tools we will be using in today’s example include Jenkins, Octopus, and Raygun.

How an IT services company reduced service delivery time by 50%

When it comes to IT Services, their whole world revolves around offering technology solutions with support and management. For these companies, it has become important now, more than ever, to modernize their workspaces and make the shift with IT digitization to effectively manage complexities like maintenance, security, scalability and resilience. While digital transformation may sound great in theory, in practice, it presents some unique concerns for businesses.

Guidelines to quarantine your website from security threats

People around the world are struggling as the COVID-19 outbreak threatens the safety and security of so many individuals. These days, we all know how important it is to wear a mask, avoid handshakes, and take proper precautions to keep from getting infected. Unfortunately, coronavirus isn’t the only threat that businesses need to worry about right now. Malware unleashed by a black hat hacker can shatter a business’s reputation in seconds.