Operations | Monitoring | ITSM | DevOps | Cloud

Security is one word that is at the tip of everyone’s tongue when it comes to ensuring that web browsers are up to date. In August 2022, after zero day vulnerability CVE-2022-2852 was identified as a critical risk, Google issued a new set of Chrome security updates and tech-industry folks carried on with business as usual. In general, security vulnerabilities of all types are an all-too-common game of Whac-A-Mole. Once a security flaw is discovered and patched, another pops up to take its place.

Distributed denial of service (DDoS) attacks are an ongoing issue for communications service providers, putting critical systems at risk, undercutting service level agreements, and bringing unwanted headlines. In the first half of 2022 6 million of these attacks were reported. Some metrics of DDoS attacks in 1H2022 compared to 2H2021.

Most well established data teams have a clear remit and a well defined structured for what they work on and when: from the scope of their role (from engineer to analyst) to which part of the business they work with. At incident.io, we have a 2 person data team (soon to be 3) with both of us being Product Analysts.

Maintain high uptime and performance for your APIs without any overheads using Google Cloud’s API monitoring tools.

Looking at the report that Gartner did in 2022 regarding top technology trends, AI engineering represents an important pillar in the near future. It is composed of three core technologies: DataOps, MLOps and DevOps.The discipline’s main purpose is to develop AI models that can quickly and continuously provide business value. For instance, models that enable cross-functional collaboration, automation, data analysis, and machine learning.

In an era where there’s no shortage of established best practices and tools, engineering teams are consistently finding their ability to prevent, detect and resolve production issues is only getting harder. Why is this the case? Our most recent DevOps Pulse Survey highlighted alarming trends to this end.

Let's be honest, nobody loves surveys. Ok, well I sure don't. But surveys satisfy a huge need in our demand for insights into complex human-computer, sociotechnical systems. It turns out that we've been measuring the computer part pretty well, but the humans – not as easy to keep track of. When Google SRE first defined toil as a metric we wanted to reduce, we spent far too long trying to quantify it numerically based on tooling and insights from computer systems.

These three top cloud providers are used daily by millions of users across the world – but what sets them apart? We take a magnifying glass to the features that matter.

KubeCon is the major cloud-native gathering of thousands of people from around the globe. The event is attended by many emerging startups and companies working on revolutionary products around Kubernetes, security, containers, and DevOps. It is a great opportunity to share insights and collaborate on various community projects.

Try Googling “Ways to up your sales game” and you’ll find thousands of articles from experts touting claims that their MSP sales process is best—with no shortage of buzzwords to hook you in. But in both selling to, and selling with, MSPs over the years, I’ve found that chasing buzzwords and buying into the latest craze both dilutes and compromises an authentic experience with a prospective customer, and the worst part is the customer can feel it the moment it happens.