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The latest News and Information on IT Service Management, Service Desk and related technologies.

Urgent Security Updates for iPhones and iPads #shorts

Major security vulnerabilities in iPhones and iPads prompt Apple to release urgent updates. A USB vulnerability allows unauthorized access, particularly from commercial spyware. High-profile users, including executives, are at significant risk if their devices are lost or stolen, as these vulnerabilities can bypass existing security features. Staying informed about these updates is crucial for safeguarding both personal and proprietary information.

Streamlining Supply Chain Operations in Retail with Asset Management Software

In today's competitive retail landscape, efficient supply chain operations are very critical in ensuring product availability, reducing costs, and enhancing customer satisfaction. Retailers face constant pressure to optimize their supply chain process from sourcing raw materials to delivering finished products. That is where asset management software comes in.

Sustainability Practices for Efficient Dark Store Management

As e-commerce keeps on booming, dark stores have become the pillars of effective online order fulfillment. These retail centers work behind the scenes, managing high-volume inventory and facilitating seamless deliveries. But with efficiency comes accountability—namely, the accountability to adopt sustainability in retail. The question is, how do you reconcile operational efficiency with eco-friendliness?

The Importance of Reporting & Dashboards in Asset Management

In the evolving and changing business landscape that demands the management of assets, availing them in support to operational success is associated with immense basic asset management need. It is no longer around tracking and maintaining assets but is about providing organizations within actionable insights useful to optimize usage, reduce costs, and thus improve decision-making.

Why Mobile Asset Management Is a Game Changer for Field Services?

FSM is quite important for businesses today. Jobs included in FSM include installing, maintaining, and repairing services that are done away from the main office. To overcome the challenges of field service work, businesses need reliable tools to make processes better, reduce costs, and raise customer satisfaction. This is where Asset Infinity makes a difference with a new solution designed to address the issues related to managing field assets effectively and efficiently.

InvGate Service Management Renews PeopleCert's ITIL 4 Certification

It brings us great joy to announce that InvGate Service Management has obtained PeopleCert’s ITIL 4 Certification for the second year in a row, showcasing our ongoing dedication to upholding the highest industry standards and delivering a reliable solution for our users across the globe.

Nexthink Recognized in G2's 2025 Best Software Awards

We are honoured to announce that G2 has recognized Nexthink as a leading software company in EMEA in their 2025 Best Software Awards. This achievement builds on our ongoing recognition from G2, where we’ve been named a Category Leader consecutively since 2021. Our success is only possible because of the support we receive from our incredible DEX community.