Operations | Monitoring | ITSM | DevOps | Cloud

Marketing Connections has published the Next-Gen Government IT: AI and Observability Insights Report in partnership with SolarWinds. The survey targeted 200 public sector IT decision-makers and influencers in the US and 100 of their counterparts in the UK. Here are five things we learned.

Alert fatigue is a pervasive challenge in modern IT environments. When teams are inundated with false positives or low-priority notifications, it’s easy to lose sight of real issues. To kick off our blog series on the 5 most common obstacles to observability in 2025, let’s discuss the headache of alert fatigue and how insights from the natural world can offer answers.

Managing inventory is no easy task, especially for small businesses. More often than not, budgets are tight, and the team responsible for the task is limited. If you’re in this situation, don’t worry—there is a simple way you can optimize your Inventory Management capabilities. And it’s a no-brainer: you need an Inventory Management System for small businesses. This doesn’t necessarily mean jumping straight into software implementation.

When it comes to inventory management, businesses are constantly searching for efficient, reliable, and cost-effective solutions. Two of the most popular tracking technologies are RFID tags and barcode scanners. Both have revolutionized data capture and inventory tracking, but they serve different business needs. In this article, we’ll explore the key differences between RFID technology and barcode technology, their advantages, and how to choose the best solution for your operations.

Did you know that 81% of surveyed US businesses struggle to keep up with the pace of change? As digital transformation accelerates, IT teams are under increasing pressure to manage environments that are more complex than ever before. Hybrid IT, the blend of on-premises and cloud infrastructure with SaaS solutions, has emerged as the go-to strategy to streamline workflows amid these challenges. Let’s discuss how an intelligent hybrid strategy can position your organization for maximum scalability.

In today's fast-paced digital landscape, the cost of bad workflow in enterprise companies has grown significantly. Without effective workflow automation tools, employees are forced into time-consuming, manual processes that drain productivity, increase operational costs, and hamper organizational agility. Many enterprises still rely on outdated systems and scattered workflows that prevent them from reaching optimal productivity.

Configuration Management tools can be complex to understand and navigate, especially when you're in the process of selecting one that aligns with your organization's goals. However, there’s no doubt about their importance and impact on the proper development and growth of businesses. And if you still have any doubts—let me tell you, they are essential. That said, the market offers many options, each with different approaches, unique features, specific benefits, and varying pricing models.

Providing quick and effective IT services is paramount for organizational achievement in dynamic business operations. Technology development creates new obstacles for IT teams that must sustain service excellence and operational effectiveness standards. Recently developed ServiceOps implements a transformation of IT service management (ITSM) that surpasses all organizational needs.