We have seen in the Series 1 of How To Improve the Performance of SaaS Applications using Nexthink on how Nexthink Application Experience could be leveraged to proactively monitor Page load times of Web Applications to improve user experience and application performance for increased business value.

In today's business landscape, the role of the helpdesk is more important than ever. Whether you're dealing with customer inquiries, technical support requests, or other types of issues, having an efficient and effective helpdesk ticketing system is essential to providing timely and high-quality support. However, simply having a ticketing system in place is not enough; it is equally important to track and analyze key metrics to ensure that your helpdesk is performing optimally.

Budgeting and cost management play a critical role in ensuring the smooth operation and long-term sustainability of facility maintenance. Efficient allocation of resources, accurate forecasting, and effective cost control are essential for organizations to optimize their facility maintenance budgets and achieve a higher return on investment (ROI). In this blog, we will explore the best practices that facility managers can employ to effectively budget and manage costs in facility maintenance.

East Hanover, NJ — May 26, 2023 — Alloy Software is thrilled to announce that our latest offering, Alloy Navigator 2022, has been honored with the prestigious 18th Annual 2023 Globee® Awards for Information Technology. This achievement recognizes our commitment to delivering outstanding products, solutions, and services that set new industry standards.

We have seen in the Series 1 of How To Improve the Performance of SaaS Applications using Nexthink on how Nexthink Application Experience could be leveraged to proactively monitor Page load times of Web Applications to improve user experience and application performance for increased business value. Let us see in part 2 of this series how Nexthink could be leveraged to monitor Application Transactions.

The ITIL service lifecycle is a comprehensive framework for introducing ITIL principles into your organization. It provides a solid structure and valuable knowledge to help ensure the quality and effectiveness of IT Service Management practices are met throughout the whole lifecycle of a service. It was originally contained within ITIL v3 and was replaced by the Service Value System (SVS) in ITIL 4.

Computerized Maintenance Management System (CMMS) software is an innovative tool that is used in many industries for managing maintenance operations. It is designed to help businesses streamline their maintenance processes, reduce downtime, and improve the overall efficiency of their operations. CMMS software can be used to track and manage a wide range of maintenance activities, including preventive maintenance, corrective maintenance, and predictive maintenance.