Operations | Monitoring | ITSM | DevOps | Cloud

An asset management software enables you to plan your activities that need to be done in a way that productivity can be increased and let you know the performance of each asset individually. Lots of organizations have issues in maintenance management because they have huge facilities and there are several buildings as well. It lets you know all the asset information about the assets in each facility. You can get information about where they are located what their current condition is.

Maximizing return on investment is one of the aims of an organization. It can be beneficial for business. Many organizations ignore factors through which unnecessary expenses can be reduced & enhance return on investment by boosting asset performance. In order to increase return on investment asset management is important. If asset management is not done in the right way, then the business will not run to its full potential.

Advances in machine learning and NLP have cracked the flood gates open and AI is now emerging as the definitive transformational technology of our times. A recent IDG study found 93% of IT professionals have already deployed or started to explore AI to augment their ITSM and ITOM modernization efforts. Clearly, AI is making its way into our workplaces faster than we imagined.

It’s finally the most wonderful time of the year, and this calls for a blog post on what service desk agents really want for Christmas! In addition to a warm blanket, a holiday watchlist, and a steaming cup of hot cocoa, IT agents could also use these service management functions for an extra merry holiday season. Continue reading to find out what they are.

We know asset management software can be beneficial for businesses. It comes in handy when you want to manage hundreds of assets regularly. It saves you from unnecessary expenses & keep asset safe and adds security to the asset. You can schedule maintenance easily and avoid sudden asset breakdowns. Most importantly it automates the process by eliminating manual processes. Spreadsheet accuracy is also improved as only one person can access it at a time.

The IT Service Management landscape has shifted enormously over the last 12 months. From companies leveraging AI to modernize ITSM/ITOM capabilities to prioritizing employee experience in the workplace, the past year has seen ITSM emerge as an organizational superpower to implement highly cognitive technologies. In this article, we give you a complete rundown of what happened in ITSM in 2021.

The Now at Work 2021 Digital Experience provided a forum for companies around the world to demonstrate how they’re using the Now Platform, boosted by the Rome release, to bring about digital transformation. ServiceNow helped businesses not only cope with the pandemic, but also build more innovative, nimble organizations for the future.

It’s that time of year again when we get to make our New Year resolutions – with these things that hopefully get to last longer than the month of January. We might make a list of our New Year resolutions in our personal lives, but what about in our professional lives? Especially since any workplace-related resolutions might make our work lives easier or more rewarding (and ideally both). So what resolutions could you consider for 2022?

This gives new meaning to the term “wired and tired.” A brand-new survey from Ivanti finds that IT professionals have never been considered more critical to a company’s operations and success, and yet in spite of – or perhaps because of – that pressure, they’re facing a mountain of obstacles and unrelenting fatigue.