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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

incidenthub

Vendor Outage Monitoring for MSPs: Per-Client Status Pages and Custom Dashboards

Jun 21, 2026 By Hrishikesh Barua In IncidentHub
Handling client calls when a third-party vendor has an outage - this will sound familiar if you are a managed service provider (MSP). Your first instinct would be to check if the vendor's status page or social media handle shows anything, or check crowdsourced websites like Downdetector. Or even ask your client to check themselves. These approaches do not scale when you have more than a few clients, many vendor status pages to check, and clients with different stacks.
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logz.io

Which AI-Powered Observability Tools Accelerate Root Cause Analysis (RCA)?

Jun 21, 2026 By Libi Michelson In logz.io
TL;DR Choosing the right AI-powered observability platform isn’t about who has the most AI features. It’s about which platform helps your team identify root causes faster and spend less time investigating incidents. Here’s the short version: Logz.io + OrionIQ: Autonomous AI agents investigate incidents, perform root cause analysis, and surface next steps. Open standards, Kubernetes-ready, and deploys in as little as a week.
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manageengine

Monitoring vs. observability: The future of IT operations in 2026

Jun 19, 2026 By Kaviya Radhakrishnan In ManageEngine
For years, monitoring was the gold standard of infrastructure management. Dashboards. Thresholds. Alerts. If everything on the dashboard was green, you didn't need to worry. If something turned red, you responded. It was a model built on predictability, and for a long time, it worked. But modern infrastructure is no longer predictable.
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statusgator

StatusGator is now available in SharePoint

Jun 19, 2026 By Valeria Kurolapova In StatusGator
We’re excited to announce the new StatusGator SharePoint integration. Many organizations use SharePoint as the central hub for company resources, communications, and internal tools. Now, you can add real-time service status directly to your SharePoint pages, helping employees stay informed about outages, maintenance, and service disruptions without leaving the platforms they already use every day.
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Webinar: Beyond HaloPSA - Build the MSP dashboard you've always wanted

Jun 19, 2026 By SquaredUp In Squared Up
HaloPSA is the operational backbone for many MSPs. But when your reporting is limited to what the built-in tools can surface, you end up exporting data, building manual reports, or switching between your PSA, RMM, and other tools just to answer basic questions. In this webinar, our DevRel Engineer, Dan Watts, shows you how to build live SquaredUp dashboards directly on top of HaloPSA, pulling in data from your RMM and other tools alongside it. The result is a single, real-time view of the metrics that matter most to your team and your clients.
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Teneo

Integrating Digital Employee Experience (DEX) with ServiceNow: What IT Teams Need to Know

Jun 19, 2026 By Teneo In Teneo
As CTO for Teneo, I get the opportunity to meet with many of our customers to talk about plans for the next few years. I often find we spend a lot of time talking about Digital Employee Experience, but far less time is spent fixing the operational friction that quietly erodes it. Slow devices, degraded application performance, and recurring service desk tickets are common themes in many organizations.
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