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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

5 Things to Know About Context Engineering

Software systems are getting better at understanding themselves. The mix of richer telemetry, smarter pipelines, and agentic AI is shifting observability from a passive record of events into something more active and useful. That shift is what we mean by context engineering. We recently partnered with O’Reilly on a report by David Beale that introduces the discipline. Before you read it, here are five things worth knowing.

Grafana Labs named a Leader again in the 2026 Gartner Magic Quadrant for Observability Platforms

We’re delighted to share that Grafana Labs has been named a Leader in the Gartner Magic Quadrant for Observability Platforms for the third consecutive year. Notably, we’re also positioned furthest in “Completeness of Vision” for the second year in a row.

Datadog named Leader in 2026 Gartner Magic Quadrant for Observability Platforms

We are thrilled to announce that Datadog has been named a Leader in the 2026 Gartner Magic Quadrant for Observability Platforms, for the sixth consecutive year. We believe this recognition reflects our continued focus on helping customers observe, secure, and act on everything that matters across their technology stack. Datadog was positioned highest in Ability to Execute in the 2026 Gartner Magic Quadrant for Observability Platforms.

How a status page can show a site at its best (and 10 examples)

Your status page is a bridge to your customers. It’s where you show what you can do and prove that your product is more than just sales talk. Though easy to overlook, it provides an opportunity to showcase all that’s best about your services. The trick is how to do it well. Fortunately, there are many outstanding status pages that you can draw inspiration from. Once your ideas take shape, you're ready to present your vision to customers.

Building a Shared Icon and Font Library for Icinga Web

If you’ve copied the same icon font or the same LESS helper into two or three Icinga Web modules, you’ve hit the problem libraries exist to solve. This guide builds one from scratch: a small, self-contained icon and font pack that any number of modules can share, with no copy-pasting and no per-module registration step.

How to Troubleshoot Intermittent Network Connectivity Issues

A full outage is the easy version of this job. Something goes down, someone notices immediately, you fix it, and you move on. Everyone understands that problem, including the users complaining about it. Intermittent network connectivity issues are a different animal. Your network connection works, then it doesn't, then it does again, all on its own, usually before you've had a chance to open a single tool. By the time you sit down to look, the network is behaving perfectly.

What's New in Nexthink: Helping IT Drive Better Business Outcomes

New Nexthink Infinity innovations empower IT to govern AI, automate remediation, and troubleshoot digital workplace issues faster, enabling faster action, smoother experiences, and stronger business outcomes. The future of IT requires more than actioning tickets. Modern IT teams are expected to safely enable AI, modernize infrastructure, improve employee productivity, and drive business outcomes in increasingly complex environments.

Accelerating MTTR with New VDI Experience Enhancements

For IT teams supporting VDI environments, the hardest part of a support ticket is rarely the fix itself – it's figuring out where the problem actually lives. And in most cases, first-level support engineers don’t have access to both the present and historic VDI-specific insights needed to triage the problem, so these VDI tickets are quickly escalated to the VDI team.

How Does a Configuration Item Fit Into Your CMDB?

In this video, you'll learn what a Configuration Item (CI) is, how it forms the foundation of a CMDB, and why connecting CIs helps IT teams understand dependencies, improve visibility, and resolve incidents faster. Discover how CIs transform scattered asset data into a complete, connected view of your IT environment. Whether you're an IT Manager, IT Administrator, Service Desk Analyst, ITSM Professional, Infrastructure Engineer, or IT Operations Leader, this video explains why Configuration Items are essential for effective IT Service Management.