Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Drilling down into Stackdriver Service Monitoring

If you’re responsible for application performance and availability, you know how hard it can be to see it through the eyes of your customers and end users. We think that’s really going to change with last week’s introduction of Stackdriver Service Monitoring, a new tool for monitoring how your customers perceive your applications, and that then lets you drill down to the underlying infrastructure when there’s a problem.

What Customer Success Means to Sentry

At Sentry, collaboration is vital to everything we do. While this collaboration is often internal (product and engineering), we also recognizes the value of external, customer-focused collaboration. Enter: Sentry’s Customer Success team. As a group of experienced Customer Success Managers (CSMs), we’re here to help our paying customers achieve their objectives and get the most out of Sentry.

IoT open source - what are its advantages and disadvantages?

When we talk about IoT (or the Internet of Things), we immediately imagine a series of devices – although IoT is much more than that, we often think of household appliances – working in a coordinated way, as if by magic. But those who work with magic (like those who work with engineering) know that behind a great effect there is a complicated and laborious mechanism designed to make the trick work perfectly, and the audience is first surprised and then breaks into applause.

Monday Update: Customer Survey, Telegram Integration, Atlassian & Slack, Browser Extensions, and SSL

Our final Monday update of July and although many of our customers are heading off on summer vacation not only are we here monitoring your websites 24/7, but we’ve got some exciting new features and improvements happening over the holiday break.

Creating the company culture

It is easy to communicate when you are only two. That was us when starting off WebGazer. The easiest way to decide on an issue was to discuss it in person or on the phone. We did not need to think on in-house culture, values and so on. This is mostly due to the fact that we, two of us, were all those at once. We were walking-ethics, values and everything you would expect from a website monitoring service.

Transparent SLIs: See Google Cloud the way your application experiences it

Like all good IT organizations, you religiously measure the performance and availability of your services and applications. But if those apps run in the cloud, critical components are often delivered by a third party or the cloud provider. In the case of a service disruption or degraded performance, how do you know what the problem is—your code, the network, or the provider? And, if the problem is with the service provider, how do you convince them to take action as quickly as possible?

Visualizing Network Topologies and Traffic (Cloud Next '18)

In this session, we will look at which use cases in the field of network monitoring and management are relevant in a cloud environment and which data Google Cloud Platform provides to gain insights. We will then demo how to visualize traffic flows and topologies using a mix of Google and Open Source tools.

Optimizing and Troubleshooting Your Application, the Google Way (Cloud Next '18)

In this session, you’ll learn about the value of these kinds of tools, how you can automatically extract telemetry from your app with OpenCensus, and will receive a demonstration of how to solve customer issues in a multi-cloud deployment with Stackdriver APM and other tools supported by OpenCensus.