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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

statusgator

Shopify admin outage on September 15, 2026: merchants locked out, and how StatusGator caught it early

Sep 18, 2026 By Colin Bartlett In StatusGator
Shopify’s admin dashboard went down for merchants around the world on September 15, 2026, leaving store owners unable to log in or reach their orders, products, and settings while many storefronts kept running. StatusGator sent an Early Warning Signal at 09:25 UTC, 24 minutes before Shopify publicly acknowledged the incident on its status page at 09:49 UTC. The disruption lasted about four hours.
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site24x7

Best practices to define SLOs that actually reflect user experience

Sep 18, 2026 By Bela Susan Thomas In Site24x7
A marathon runner who trains obsessively on a flat track will have beautiful split times right up until race day when they discover the actual course has hills. Although the preparation was real, their strategy was flawed. This plays out in SLO teams more than anyone likes to admit. At first, numbers look fine and nothing has been triggered. Then, a support ticket comes in showing checkout has been down for 20 minutes. The SLO wasn't broken.
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New Alerts module, smarter workflows, AI-powered assistance, and more!

Sep 18, 2026 By ManageEngine In ManageEngine
In this edition of ServiceDesk Plus Premiere, our product experts take you through the latest updates across both ServiceDesk Plus Cloud and On-Premises, with enhancements designed to make everyday IT service management more efficient. For ServiceDesk Plus Cloud, we’ll explore the new Alerts module, enhanced criteria-based workflow routing, Resolution Assist powered by similar resolved requests, and asset discovery enhancements that bring greater visibility into the security components of Windows assets.
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Teneo

Using AI to Govern AI: Why Security Needs to Operate at Machine Speed

Sep 18, 2026 By Teneo In Teneo
What caught my attention in the recent OpenAI and Hugging Face incident wasn’t any one exploit. It was the way the models could keep progressing across systems, combining techniques and acting with a level of speed and persistence that changes how security teams need to operate. The incident emerged during internal cybersecurity evaluations in July 2026.
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eg innovations

How MSPs Can Deliver Azure Monitoring as a Managed Service

Sep 18, 2026 By Babu Sundaram In eG Innovations
Azure monitoring looks straightforward when managing a single environment. Azure Monitor, Log Analytics, Azure Monitor Agent and Azure Policy provide a comprehensive set of tools for collecting and analysing telemetry. For a Managed Service Provider (MSP), however, the challenge changes significantly when the service needs to support dozens or hundreds of customers.
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motadata

How to Troubleshoot VPN Problems and Keep Remote Access Running

Sep 18, 2026 By Poonam Lalani In Motadata
Why does the VPN work for most of the company while one branch office, or a handful of remote staff, reports that it won't connect or crawls the moment they sign in? The difficulty with VPN troubleshooting is that the tunnel relies on every layer below it. If the laptop, home Wi-Fi, internet route, gateway, or security policy on either end misbehaves, the connection suffers. One complaint about a slow file share could originate at any of those points.
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motadata

Top 10 Incident Management Tools Compared

Sep 18, 2026 By Ramya Shah In Motadata
An IT incident costs the most in the minutes between the first alert and the first owner. Incident management tools exist to shrink that window. However, choosing the best incident management tools is not as straightforward as we’d like it to be. The 2026 market has its own complications, Opsgenie is going away on April 5, 2027, and Squadcast has been folded into SolarWinds.
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Cribl On Your Coffee Break Episode 15 - Routes, part 4 and Cribl Packs

Sep 18, 2026 By Cribl In Cribl
Welcome to the end of week 3 of series to help you get started with the Cribl platform. We’re still talking about routing, but through the lens of Cribl Packs, a way of supercharging your path to getting your data in and through Cribl. By the time the month is over, you will have a pretty good idea of what Cribl can do, and how to do it. You’ll also have consumed more caffeinated beverages than is strictly appropriate...
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statusgator

The StatusGator mobile app is here

Sep 17, 2026 By Valeria Kurolapova In StatusGator
We’re excited to launch the StatusGator mobile app for iOS and Android, designed to put outage alerts right in the palm of your hand. Your StatusGator status page is the central hub for your entire organization to view and understand the status of all your services. These pages have always been accessible on mobile. Now, with the dedicated app, end users of your status page can take the services they depend on with them and receive updates directly on their phones.
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