Dedicated Incident Channels in Slack
Autocreated for incidents matching your top two priority types, consolidating communication, actions, and audit trails in one place. Reduce noise in shared channels and accelerate your response.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
AI Orchestrations
AI Orchestrations analyzes historical event and incident data, including past responder behavior, and surfaces actionable recommendations for event orchestration rules that reduce noise, improve triage, and lower MTTR — so teams can spend more time innovating and less time fighting fires.#AIOps.
PagerDuty agent app in GitHub
PagerDuty's agent app shows live incident state, incident history and change correlations inside GitHub so you can get context right within your PR without interrupting your flow. Automatically correlate incident data with recent commits and deployments to identify root causes, then generate fix PRs with proper incident linking.#IncidentResponse.
PagerDuty's Product Drop (July 2026)
PagerDuty’s monthly drops are here! July’s drop delivers AI Orchestrations (Generally Available), Runbook Automation/Rundeck 6.0 (GA forthcoming), Dedicated Incident Channels in Slack (GA), and PagerDuty agent app in GitHub Agent HQ (Early Access).
PagerDuty agent app in GitHub: incident context where you already work
This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey toward autonomous operations. Read on to learn about the PagerDuty agent app in GitHub (Early Access) and how it builds toward this vision. How many tabs do you have open right now? And how many more do you open the moment an incident hits? Context switching during incident response is one of the most persistent sources of toil in engineering.
5 Reasons OnPage Tops the Best HIPAA Messaging Apps List
Choosing a HIPAA-compliant messaging app is rarely about security alone. Healthcare teams need messages that get read, on-call schedules that route to the right provider, and reliability that holds up at 3 a.m. Most apps clear the encryption bar. Fewer guarantee a missed page never happens. Or that critical alerts from medical systems and urgent after-hours calls from a discharged patient reach the right on-call staff.
AI Is Not a Switch: The Real Path to AI-First Operations
Organizations are no longer asking whether to adopt AI; that question is settled. The focus now is on reaching a point where AI is doing meaningful operational work—or as the industry calls it, being “AI-first.” But being “AI-first” isn’t binary. You don’t go from zero AI to meaningful autonomy by flipping a switch. In reality, getting there means moving through distinct stages.
AI Ticket Assignment in Action: BigPanda L1 Agent Demo
AI ticket assignment, automated. See how BigPanda L1 Agent routes incidents to the right team in seconds. Enterprise IT teams spend the bulk of L1 capacity on manual triage — connecting fragmented context across tools and routing incidents that often land on the wrong team anyway.
New features: redesigned navigation, Edge Connector behind your firewall and more
From a redesigned navigation and the new ilert Marketplace to dynamic service mapping and on-prem alert delivery, here's everything that's shipped across this quarter.
7 Secure Medical Messaging Apps Private Practices Trust in 2026
For private medical practices in 2026, secure and efficient communication is non-negotiable. Standard consumer messaging apps like iMessage and WhatsApp are not compliant with privacy regulations and create significant risks for both patients and providers. Adopting a dedicated, HIPAA-secure messaging solution is essential for protecting patient data and streamlining clinical workflows.