Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Bridging the Gap: Overcoming Communication Challenges Between Helpdesk, SREs, IT Teams, and Database Administrators

One area where communication breakdowns commonly occur is between helpdesk / IT teams / SREs and database administrators (DBAs), especially when troubleshooting application problems associated with databases. Smooth communication between different teams is key to resolving application performance issues efficiently and speedily. However, it is usually inappropriate for helpdesk staff to have access to the database monitoring privileges and tools used by DB administrators.

Dramatic AWS Savings Strategies From Successful Brands

Amazon Web Services (AWS) has emerged as the leader in cloud computing. As the dominant cloud service provider, AWS offers a vast array of solutions encompassing computing power, storage options, and networking capabilities to businesses across the globe. Its popularity stems not only from its comprehensive services, but also from its scalability, allowing businesses of all sizes to expand their cloud footprint without unprecedented ease and flexibility.

Charmed MongoDB: use cases for financial services

Financial institutions handle vast amounts of sensitive and confidential data, including customer information, transaction details, and regulatory compliance records. A trusted database ensures the security and privacy of this sensitive information, protecting it from unauthorised access, breaches, or cyber threats. MongoDB is the ideal fit, and it’s one of the most widely used databases in the financial services industry. It provides a sturdy, adaptable and trustworthy foundation.

Edge Data Centers Explained

Edge data centers are transforming the way we process and deliver data, catering to the skyrocketing demands of modern applications and services. The global edge computing market size was recently valued at USD 11.24 billion and is projected to expand at a compound annual growth rate (CAGR) of 37.9% from 2023 to 2030. By 2025, more than 75% of all enterprise-generated data will be created and processed outside of the traditional data center or cloud.

The Debrief: How we built a "game changing" AI assistant feature

Imagine an AI assistant that could automatically surface a whole host of useful incident response data points with just a prompt. Well, you won't need to imagine for much longer. That's exactly what we built in Assistant, one of our newest features powered by AI. In this episode, you'll hear from Charlie, the project lead for Assistant, to get a peek behind this game-changing product.

Serverless360 is now Turbo360!

Today, we are thrilled to announce our brand-new product, “Turbo360” —an ultimate Cloud Management Platform for Microsoft Azure. It’s not a completely new product; we are rebranding and repositioning our successful Serverless360 to Turbo360 to serve a bigger market and customer base. Serverless360 has evolved into a full-blown cloud management platform in the past seven years. We continuously added capabilities to the product, addressing various day-to-day cloud management and operation challenges.