Operations | Monitoring | ITSM | DevOps | Cloud

Agentic AI Adoption Starts With Knowing What to Prioritize First

Every enterprise board now expects an agentic AI plan. Far fewer operating leaders can say which workflow should carry it first, and why. That debate ran through the closed-door roundtable jointly hosted by iOPEX and Soroco in London, with senior operations and transformation leaders from telecom, banking, retail, financial data, and life sciences.

Automated Alert Triage: Route Alerts to the Root-Cause Team

Rule-based routing pages the service that errored. Build a small triage service that reads the alert webhook, finds the origin span in your traces and pages the team that owns it. Last9 is an observability platform built for high-cardinality telemetry. It unifies logs, metrics, and traces with native OpenTelemetry and Prometheus support, real-time alerting, and long-term retention.

Wide Events vs Metrics, Logs and Traces: What Observability 2.0 Costs

Wide events move observability cost instead of removing it. See what each signal is billed in, which question each answers cheapest, and how to size spend against cloud spend. Sejal Pandey works on content and growth at Last9, writing about observability, reliability, and SRE practices.

Data Residency in Observability: A Security Review for Your Own Cloud

A data residency security review for observability in your own cloud account: vendor access, connection direction, PII redaction and egress, with what Last9 documents. Last9 is an observability platform built for high-cardinality telemetry. It unifies logs, metrics, and traces with native OpenTelemetry and Prometheus support, real-time alerting, and long-term retention.

AI Agent Security: Applying the OWASP Top 10 Across the Software Development Lifecycle

Learn how to secure AI agents across development, testing, deployment, and runtime using the OWASP Top 10 for Agentic Applications. A single poisoned web page can be enough to hijack an AI agent. As organizations move from AI assistants that generate responses to autonomous agents that take action, the security risks are changing. An agent can access sensitive data, execute code, modify configurations, and interact with external systems.

4 Signs Your IT Operations Are Ready for AI Agents

Is your IT operations model keeping up with growing complexity? From rising incident volumes to costly outsourcing and unnecessary escalations, here are 4 signs it may be time to rethink how your IT operations run. Discover why enterprises are turning to AI agents to reduce manual work and scale operations.