The following article contains the new integrations, product features and other exciting announcements from OpsGenie in May.

In order to meet rising customer demands and the expectation of “real time, all the time,” digital operations is changing the way people work. And one of the most interesting macro trends is seeing how that impacts not just your IT Operations and Development teams, but also how the entire business is becoming involved in raising the level of responsiveness to customers.

MOUNTAIN VIEW, Calif. – May 16, 2018 - BigPanda Inc., provider of the first Autonomous Digital Operations solution, today introduced new capabilities to its cloud platform for IT Operations, including two major product components. First, BigPanda uniquely features Open Box Machine Learning, a core component of its platform that offers unrivaled transparency, trust and control to enterprise IT customers.

Modern organizations today are managing increasingly complex technology portfolios and pressured to deliver on innovation—all while facing far higher stakes than ever before when it comes to maintaining service performance and reliability. While these demands may seem like a paradox, many organizations have been successful in implementing processes that enable them to balance both agility and risk.