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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

incidenthub

The 2025 Guide to Open Source Status Page Software

Oct 15, 2025 By Hrishikesh Barua In IncidentHub
This is an updated version of the 2024 article. Maintaining transparent communication about service availability is crucial for businesses of all sizes. Status pages are an important part of your communication strategy during times of outages and maintenance events. You can choose to go with a fully managed status page provider or host an open-source one yourself.
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ilert

Introducing the ilert × Livewatch native integration

Oct 15, 2025 By Daria Yankevich In iLert
We’re excited to announce that ilert now offers a native integration with Livewatch, unlocking seamless incident escalation from monitoring to response. Starting today, all alerts generated by Livewatch can be automatically ingested, grouped, escalated, and managed from within ilert – closing the loop between detection and resolution.
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Demo - WhatsApp notifications

Oct 14, 2025 By PagerDuty Inc. In PagerDuty
Demo – WhatsApp notifications: When generally available, the integration with WhatsApp will allow your PagerDuty notifications to be delivered instantly and reliably via WhatsApp. Security is built in via WhatsApp’s end-to-end encryption per their terms and conditions, so your critical information stays private and protected. With this user-friendly experience, you’ll receive alerts with clear formatting, actionable buttons, and key the context, right inside WhatsApp.
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How to connect Microsoft Teams with OneUptime.

Oct 14, 2025 By OneUptime In OneUptime
OneUptime is a comprehensive solution for monitoring and managing your online services. Whether you need to check the availability of your website, dashboard, API, or any other online resource, OneUptime can alert your team when downtime happens and keep your customers informed with a status page. OneUptime also helps you handle incidents, set up on-call rotations, run tests, secure your services, analyze logs, track performance, and debug errors.
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alertops

The True Cost of Alert Fatigue: Why AI Incident Management Matters

Oct 12, 2025 By AlertOps In AlertOps
In modern IT environments, monitoring tools are designed to keep businesses safe, reliable, and always on. Yet the flood of alerts generated by these systems often creates more harm than help. IT teams are inundated with constant notifications, many of which are duplicates, low-priority issues, or false positives. Over time, this leads to alert fatigue, a state where staff become desensitized and critical incidents slip through the cracks.
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alertops

Stop Duplicate Alerts From Overwhelming Your On-Call Teams

Oct 12, 2025 By AlertOps In AlertOps
Being on-call is one of the toughest responsibilities in IT. Engineers must be ready to respond at any hour, often balancing the stress of urgent incidents with everyday operations. But nothing drains energy faster than duplicate alerts. When one problem triggers dozens of notifications across different devices or monitoring tools, on-call teams spend valuable time sifting through noise instead of resolving the real issue.
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