The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Kubernetes makes it easier in certain ways to manage reliability. But incident response teams and SREs must also be prepared to handle the unique reliability challenges that K8s creates.
Automated incident management ensures that critical events are detected, addressed and resolved in a fast, efficient manner. Automation allows incident management tools to integrate with each other and fosters instant communication across the systems. Automation tears down barriers across IT operations (ITOps) teams and ensures all departments are on the same page. Teams gain full visibility into incident status to verify that incidents are addressed by the relevant groups.
The REST API in Enterprise Alert 9 has now been extended with a 2-way functionality. This allows to call webhooks or REST endpoints from third party systems on alarm status changes (acknowledge, close). Thus, in Enterprise Alert 9, it becomes child’s play to establish a 2-way integration with almost any REST enabled third party system.
Gartner jumps right into it, describing a reorientation of a tool that has previously focused on IT service management and automation. AIOps is now also enabling a variety of new observability use cases for DevOps and Site Reliability Engineering (SRE) teams. This blog presents the guide’s major findings and a link so you can read the report for more details. About the AIOps Platform Market
We're excited to announce the release of two new features this month: customizable Slack incident modals and Incident Tags. Keep reading to more about how they can help your teams manage incidents better!
How can creating chaos achieve better reliability? Chaos and reliability might seem mutually exclusive, but through the use of Chaos Engineering, SREs can bring about meaningful changes to system resiliency.
