Operations | Monitoring | ITSM | DevOps | Cloud

Early technical decisions can help make or break a product. The effort to make the right decisions can be a great unifier between standout engineers and top notch executives At Cycle we've been obsessing over the nuances of infrastructure automation for years. So far, it's landed us on the G2 grid as a high performer in a category dominated by the goliaths of the cloud world.

DevOps is a well established discipline. By now, most developers, IT engineers and site reliability engineers (SREs) have heard all about the importance of “breaking down silos” and achieving seamless communication and collaboration across all stakeholders in the continuous integration/continuous delivery (CI/CD) process — which extends from source code development through production environment management and incident response.

Tracking application-level and infrastructure-level metrics is part of what it takes to deliver software successfully. These metrics provide deep visibility into application environments, allowing teams to home in on performance issues that arise from within applications or infrastructure. What application and infrastructure metrics can’t deliver, however — at least not on their own — is breadth.

We are well into 2022 and are busy bringing new exciting features to market. Our customers continue to provide input into our product roadmap and many new features are based on this collaborative effort. A big thank you to our valued customers. Throughout the year we will continue to drive innovation and allow our customers, of all sizes, to implement the most advanced AIOps solution in the shortest time possible.

Preview Deployments automatically build and deploy a (private) preview version of your application whenever you commit changes to your repo. The preview runs alongside your active application and helps you to quickly test changes to your code without having to deploy to a separate environment.

We are really excited today to announce the Shipa 1.7.0 Release. Lots of great features and enhancements are packed in the latest release of Shipa. Several features coming from our customers and community, and you can now submit your ideas via the Idea Portal. Let’s take a look at what has been cooking at Shipa and upcoming events that you can catch us at.

When FireHydrant originally launched our Jira Cloud and Jira Server integrations, we did not support custom fields. This prevented customers who rely on Jira epic ticket types or other custom required fields from getting full value from our Jira integrations. That has changed with the launch of Jira custom field support. We now support the most common type of Jira epic tickets and field-level mapping of Jira custom fields with FireHydrant incident data.