Operations | Monitoring | ITSM | DevOps | Cloud

Tracking application-level and infrastructure-level metrics is part of what it takes to deliver software successfully. These metrics provide deep visibility into application environments, allowing teams to home in on performance issues that arise from within applications or infrastructure. What application and infrastructure metrics can’t deliver, however — at least not on their own — is breadth.

We are well into 2022 and are busy bringing new exciting features to market. Our customers continue to provide input into our product roadmap and many new features are based on this collaborative effort. A big thank you to our valued customers. Throughout the year we will continue to drive innovation and allow our customers, of all sizes, to implement the most advanced AIOps solution in the shortest time possible.

Preview Deployments automatically build and deploy a (private) preview version of your application whenever you commit changes to your repo. The preview runs alongside your active application and helps you to quickly test changes to your code without having to deploy to a separate environment.

We are really excited today to announce the Shipa 1.7.0 Release. Lots of great features and enhancements are packed in the latest release of Shipa. Several features coming from our customers and community, and you can now submit your ideas via the Idea Portal. Let’s take a look at what has been cooking at Shipa and upcoming events that you can catch us at.

When FireHydrant originally launched our Jira Cloud and Jira Server integrations, we did not support custom fields. This prevented customers who rely on Jira epic ticket types or other custom required fields from getting full value from our Jira integrations. That has changed with the launch of Jira custom field support. We now support the most common type of Jira epic tickets and field-level mapping of Jira custom fields with FireHydrant incident data.

How do you begin working with Active Directory Domain Services (AD DS)? If you have read the previous parts of this blog series, you will know that Active Directory (AD) is a vast subject. In this series, we have chosen topics to help familiarize you with theoretical AD concepts and equip you to work with AD. This blog offers practical AD exercises to help you get started. Understanding the life cycle of all AD objects, from creation and modification to deletion, is necessary.

When it comes to learning from incidents, your tools should adapt to the way your organization works. Many of you conduct your retrospectives in rich-text document editing tools, like Google Docs. That’s why we’ve introduced the option to export your retrospectives to Google Docs. Retrospective export to Google Docs can be automated as part of your incident management process with a Runbook step.