Operations | Monitoring | ITSM | DevOps | Cloud

We recently got this great feedback from a dear user in our Discord: This is great and exactly what we want, a clear problem or improvement we could make to help make that users monitoring life a little easier. This is also where the beauty of open source comes in and being able to build on the shoulders of giants - adding such a feature turned out to be pretty easy by just extending our existing Pandas collector to support SQL queries leveraging its read_sql() capabilities.

If there’s a difference between platform engineering vs. DevOps, it’s not immediately obvious. The terms have been thrown around in conversation for long enough that it’s tempting to think of them as either the same thing or as competing concepts. So what is the difference between platform engineering vs. DevOps? Are you “doing DevOps” when you create a developer platform?

It all started with a simple Slack message. If you need a refresher, gross margin is a business metric that calculates what percentage of revenue you take home as profit. To calculate it, you subtract your costs (often abbreviated as COGS, short for costs of goods sold) from your revenue and divide it by your total revenue, et voilà, gross margin. So, if your annual revenue is $10M and your COGS are $3M, your gross margin is 70%. Gross margin plays an integral role in SaaS company valuations.

Continuous load testing is a powerful way of preparing for surges in traffic, without needing real users. Imagine you’re a software engineer working on a website that’s seen a recent surge in traffic. Despite initial testing indicating that the website should be capable of handling the increased load, the website crashes during peak hours. Load Testing is the process of simulating real-world usage of a website or application.

In this blog, we will explore how distributed tracing works in Application Insights and how to use it to diagnose the issues in a distributed application. Azure Application Insights is a powerful tool for monitoring and diagnosing application performance issues and supports distributed tracing. It is an extension of Azure Monitor and provides Application Performance Monitoring features out of the box.

In the digital age, storing data on-premise is becoming less popular as more businesses are moving their data to the cloud. Cloud storage services offer scalability, accessibility, and cost-effectiveness, making them an attractive option for businesses of all sizes. Azure Blob Storage and Google Cloud Storage are two popular cloud storage services that offer different features and benefits to their users.

Knowledge Management for IT Support Do your IT support initiatives use up a ton of your business’ resources? You are not alone. In fact, HDI found that a single tech support instance can cost your company anywhere from $2.93 to a whopping $49.69. Worse yet, escalated support tickets can cause this cost to triple. Of course, you cannot exactly go without a dedicated IT department and tech support staff.