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AI-Powered Ticket Automation: All You Need To Know

With advancements in technology, the integration of AI ticketing systems and automated ticketing systems has revolutionized the way organizations manage their ticketing processes. In this blog, we will delve into the world of AI-powered ticket automation, exploring its benefits, features, and how it can transform your business.
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The Role Of Software Asset Management In Cybersecurity Preparedness

In this article, we explore the critical role Software Asset Management plays in cybersecurity preparedness. As the threat landscape continues to evolve and malicious actors become more adept at exploiting vulnerabilities, it is essential to take a proactive approach to protect your business and its valuable assets. Our experts delve into the benefits of implementing software asset management strategies, the risks associated with neglecting it, and what you can do to optimize your cybersecurity preparedness.

Lessons learned from integrating OpenAI into a Grafana data source

Interest in generative AI and large language models (LLMs) has exploded in popularity thanks to a slew of announcements and product releases, such as Stable Diffusion, Midjourney, OpenAI’s DALL-E, and ChatGPT. The arrival of ChatGPT in particular was a bellwether moment, especially for developers. For the first time, an LLM was readily available and good enough that even non-technical people could use it to generate prose, re-write emails, and generate code in seconds.

We used GPT-4 during a hackathon-here's what we learned

We recently ran our first hackathon in quite some time. Over two days, our team collaborated in groups on various topics. By the end of it, we had 12 demos to share with the rest of the team. These ranged from improvements in debugging HTTP request responses to the delightful “automatic swag sharer.” Within our groups, a number of us tried integrating with OpenAI’s GPT to see what smarts we could bring to our product.

The Future of SEO: 6 Technology Trends Shaping Business Visibility

Search engine optimization (SEO) is no longer limited to traditional techniques like keyword research, content marketing, and link building. As technology continues to evolve, so too does SEO. The future of SEO lies in emerging technologies transforming how businesses increase their online visibility. By understanding how each trend works and leveraging its power for your business's benefit, you can stay ahead of the competition and ensure your website remains highly visible on SERPs for years.

D2iQ's Groundbreaking AI Chatbot Levels the Kubernetes Skills Gap

D2iQ has introduced an AI assistant that helps organizations resolve problems more quickly and easily, including coding errors and system failures. The new DKP AI Navigator can help reduce the duration and cost of system and application bottlenecks, misconfigurations, and downtime, and ultimately help organizations overcome the Kubernetes skills gap.

OpenOps is Available! Start Experimenting with Open Source AI

What is OpenOps? OpenOps is an open source framework for applying generative AI to workflows in a safe and responsible way. The advantages of OpenOps are: In this video, you'll learn how to set up OpenOps and start experimenting with AI on your local machine. Andrew Zigler, our Developer Advocate, will walk you through the steps and show you how the Mattermost plugin can be used to summarize calls, threads, and channels to facilitate new workflows.

Why a hyperautomation strategy requires upskilling workers

In a fast-evolving world, adopting a hyperautomation strategy is the best way to future-proof your workplace. But how does hyperautomation affect your workforce, and what will it mean for the future of your business? Hyperautomation is the combination of intelligent technologies to expand automation. It incorporates AI, machine learning, robotic process automation (RPA), integration, document processing, and more.

Discover the Future of Customer Support: AI Helpdesk! Infraon

Are you looking for ways to transform your customer service? In today's video, we unveil the incredible potential of AI Helpdesk software and how it's reshaping the way businesses provide exceptional customer support. Join us as we delve into the concept, benefits, and features of AI Helpdesk. Get ready to be amazed by the seamless automation of repetitive tasks, lightning-fast response times, and unparalleled user satisfaction achieved through AI-powered chatbots and virtual assistants.