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Hund is a versatile Service Monitoring & Communication tool. It helps monitor services and keeps your audience informed about any status changes automatically through a status page. If you use Hund for monitoring and management requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Hund to the right users in Squadcast.

Every Citrix engineer knows it is quite a burden to install, configure and update monitoring agent software on Citrix VDA machines as this requires you to create and deploy new master images every time you need to deploy a new agent version. While it requires some manual actions, the SCOM platform does natively support monitoring through agentless managed devices which you can onboard with the SCOM discovery wizard.

2022 was a year of tremendous growth for us here at Qovery. We released Qovery V3, grew our customer base, saw our platform use grow exponentially, met our target revenue, and more! Thanks to the Qovery team for their hard work, we achieved an impressive amount in 2022. It’s truly a joy to work with brilliant people who live out our daily values - humility, hard work, and customer obsession! Thanks to our customers’ faith in us, we can do what we love and continue to grow. So, thank you!

Customer service is an integral part of running any business. Every customer is deserving of excellent service and attention. When you instil this attitude in your employees and leadership, great things can happen. Staff will feel empowered to make decisions with a conscience, and they will learn how to serve their customers’ best interests. The company needs to give them significant ownership, empower them with a voice at the executive level, and let their efforts enhance the customer experience.

What do customers really want? This is the question that all businesses, big or small, must answer. After all, without customers, there would be no business. Understanding what drives customer behavior and how to give them the best possible experience is essential. This article will explore the top customer service statistics for 2022. Understanding these trends allows you to adapt your customer service strategy accordingly and give your customers what they want.

Real User Monitoring (RUM) is passive website monitoring that has already been used widely for two decades. Large enterprises adopted it first because they had the capital to deploy their own system. But with RUM solutions, like Uptime.com provides, it is affordable for even small businesses. While this is not a new technology, it is new to those businesses that haven’t used it before.