Grafana is as open source analytics and interactive visualization application. You can connect different data sources to display chart and graphs or even trigger alerts. Wouldn’t it be great to add information about SIGNL4 alerts or about who is on call as part of your dashboard? In this case you immediately get an overview about open, acknowledged, and closed alerts per category. Of you can see wo it currently on duty. Here is an example with a who-is-on call, and an alert overview panel.

In the last decade or so AI has gone from a buzzword to table stakes. Data reveals that organizations that have adopted AI into their service management strategy have begun to reap the benefits. It is therefore imperative for businesses to invest in Intelligent Service Management to not just empower their agents but also keep up with rising employee expectations.

As enterprises prepare to deploy Industry 4.0 applications, they are increasingly adopting intelligent infrastructure and newer automation technologies. With aggressive digitalization comes an insatiable appetite for improved performance and new services. Enterprises and customers are adopting the current 5th Generation (5G) mobile network as quickly as it becomes available.

Few computing concepts are as ubiquitous as identity and access management. There isn’t a single day that goes by without us being asked for credentials, passwords or pin codes. Yet very few know the origins and the evolution of the technologies behind them. This is the first of two blog posts where we will look at the history of open-source identity management. We will cover the main open-source protocols and standards that shaped it, from its origins to the modern days.