Operations | Monitoring | ITSM | DevOps | Cloud

Get Kafka-Nated, Ep 6: Kafka Meets Flink: The Streaming Analytics Revolution

Wednesday July 23 2025 Guest Focus: Streaming analytics expert and Kafka-Flink integration specialist Ben Gamble from Ververica will be joining our host Hugh Evans. Ben has been at the forefront of driving Kafka-Flink integration and the streaming analytics revolution. What we’ll cover: As always we’ll offer a free coffee voucher to all attendees. Get Kafka-Nated!

Zia LLM for ServiceDesk Plus Cloud, transitions in workflows, and more!

We’re rolling out some interesting AI innovations and workflow enhancements in the cloud version of ServiceDesk Plus. You can now use the native Zia LLM hosted in our own data centers as a GenAI provider (in addition to ChatGPT and AzureOpen AI), track AI adoption with the new Zia dashboard, and enable user transitions within workflows. Meanwhile, the on-premises version supports seamless user import from Microsoft Entra ID. Watch the video as our product experts walk you through each of these updates in detail.

Exploring our new PHP SDK, built using Saloon

Today, next to Ping and TCP monitoring, we've also launched a new PHP SDK package, which has been rebuilt from scratch using the wonderful Saloon library. Using our new SDK, you can easily use the entire Oh Dear API. In this blog post, I'd like to show you how you can use the new SDK and how it works under the hood.

What's New in Calico - Summer 2025

As Kubernetes adoption scales across enterprise architectures, platform architects face mounting pressure to implement consistent security guardrails across distributed, multi-cluster environments while maintaining operational velocity. Modern infrastructure demands a security architecture that can adapt without introducing complexity or performance penalties.

Open Source Data Lakehouse Architecture with Spark and Kyuubi: Engineering Deep Dive

Subscribe. Fuel your curiosity. This webinar gives a detailed exploration of an open source data lakehouse architecture and how we implement it at Canonical. Watch to discover how Spark’s scalable processing engine and Kyuubi’s user-friendly SQL gateway enable efficient, secure, and high-performance analytics on unified data sets. Let’s dig deeper into how this combination simplifies big data storage, interactive analytics, and ETL – all through a single, streamlined open source lakehouse architecture.

Design Concept: User-Created AI Agents with External Tool Support

Here's an early look at user-created AI agents with external tool support in Mattermost — designed to integrate AI into daily workflows while maintaining governance and security. We’d love your feedback on this design. Contact the Fast Futures team at fastfutures@mattermost.com.

Evaluate and Improve Your Site's Web Performance With Honeycomb for Frontend Observability

As an engineer on Honeycomb’s frontend platform team, I’m constantly trying to understand and improve our web performance. And I have a whole lot of questions. I tried answering these types of questions without Honeycomb in the past, and it was difficult and time consuming. It used to take me days to identify performance issues and their causes, let alone fix them and confirm that they improved web performance for some subset of users.

OpenTelemetry API vs SDK: Understanding the Architecture

When you're instrumenting applications with OpenTelemetry, you'll encounter two core components: the API and the SDK. The API defines what telemetry data looks like and how it is created, while the SDK handles how that data is processed and exported. Understanding this split helps you build more maintainable observability and avoid tight coupling between your business logic and telemetry infrastructure.