Operations | Monitoring | ITSM | DevOps | Cloud

Passing an audit is hard — whether you’re in retail, healthcare, finance, or honestly, any industry that values security. Most organizations these days are faced with regulatory standards that must be enforced, which bring both technical and business challenges that are difficult to overcome.

Remote collaboration. Workflow automation. Streamlined remediation. AI-fueled data analysis. These are all key trends in IT operations management that the current crisis has accelerated, turning them into requirements for continuous service assurance in modern IT environments. Moogsoft Enterprise 8.0, available now, delivers all these advanced capabilities and more.

Some of our users have received reports about their AddTrust External CA Root or USERTrust RSA Certification Authority certificate. The problem occurs because the remote server sends a root certificate in the chain that will expire in less than 14 days. Here are the steps to verify this and a few tips on how to resolve it.

Remote workforces are becoming the new normal. What could be achieved earlier with a simple visit to your colleague’s desk will now require you to communicate flawlessly across miles. ITSM tools that were earlier used only when systems had issues are now being used to make delivery of different business services easier. Quite naturally, not all organizations are prepared for this ‘new normal’.

We’re excited to announce our support for GitHub Actions with our new Rollbar Deploy GitHub Action. Teams using GitHub Actions for building their CI/CD pipeline can now easily send deploy information to Rollbar and respond to any new errors quickly.

With a majority of the workforce now adopting a work-from-home routine, maintaining the normal functioning of your network and ensuring compliance with industry standards is not an easy job. When employees are working remotely, it is especially crucial to ensure network compliance with industry standards and internal policies to secure your network from cybersecurity breaches.