Operations | Monitoring | ITSM | DevOps | Cloud

6 Benefits of Remote Monitoring and Management for Your Clients' IT Infrastructure

Effective management of IT infrastructure is essential for any business looking to minimize interruptions, enhance system performance, and secure a competitive advantage. Among those benefiting from these tools are managed service providers (MSPs), who play a pivotal role in optimizing and securing IT infrastructures for a diverse clientele. In today's complex business landscape, managed service providers are crucial to achieving sustained operational efficiency and resilience in IT systems.

Key Takeaways from the 2024 DORA Report

Google recently released its 2024 Cloud DORA (DevOps Research and Assessment) report, bringing together a decade’s worth of trends, insights, and best practices on what drives high performance in software delivery across industries of all sizes. This year’s findings take a closer look at how DevOps teams can achieve greater resilience and efficiency by adopting AI, improving team well-being, and building powerful internal platforms. ‍

Avoid Non-Compliance Fines: Automate GDPR Controls

It's expensive when you don't comply with the General Data Protection Regulation (GDPR) controls — take for example the €310 million fine (equivalent to $335 million dollars) that LinkedIn received from the GDPR. In this case, they shared users’ personal data for targeted advertising and behavioural analyses, without asking for user consent. Can you afford €310 million? It might be time to automate GDPR controls for 24/7 compliance.

Patch Management Best Practices to Improve Compliance and Security

Effective patch management is critical for maintaining a strong security posture. It’s also a difficult task to achieve at scale across various device types. Without automation it’s almost impossible to realize success. Automating patch management across both the operating system and third-party applications can help harden device security and prevent almost 60% of security breaches. Watch our webinar to discover how NinjaOne Patch Management can help you.

The Digital Operational Resilience Act (DORA) is coming - are you ready?

As the official implementation date approaches for the Digital Operational Resilience Act (DORA) – financial institutions and their information and communication technology (ICT) service providers, across the European Union are gearing up for a significant shift in their operational landscape.

How to Achieve SOC-2 Compliance on AWS

SOC-2 is a critical framework that ensures the security, availability, integrity, confidentiality, and privacy of systems and data. It is particularly important for organizations handling sensitive customer information. If you are using any cloud vendor, especially AWS, and aiming for SOC-2 certification then this article is for you. We will provide insights into how AWS supports SOC-2 compliance, and also go through a comprehensive roadmap and practical strategies for meeting these essential standards.

Cortex Achieves ISO 27001 Certification: Our Commitment to Top-Tier Security and Compliance

Cortex has received our ISO 27001 certification via Prescient Security. This milestone reinforces our dedication to providing the highest standards of information security for our clients and partners. For engineering leaders and teams who rely on Cortex to streamline development, this certification underscores the trust they can place in us to protect their data at scale.
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Platform Engineering: A Deep Dive into Building the Foundation for Modern Software Delivery

In the ever-evolving software development landscape, platform engineering has risen to prominence as a pivotal practice, transforming how organizations build, maintain, and operate internal infrastructure. As digital transformation continues to accelerate, companies are under immense pressure to deliver software faster, more reliably, and at scale. Platform engineering provides the foundation for achieving this by creating and maintaining internal developer platforms (IDPs) that streamline the development process, enabling developers to focus on writing code rather than managing complex infrastructure.

Tackling Compliance, Rules, and Regulations in Senior Care Operations

Compliance in the operations of a senior care facility is an essential factor that ensures the safety and well-being of the residents. Facilities are supposed to adopt a complex regulatory landscape as the industry evolves and adhere to laws such as HIPAA and OSHA. According to News-Medical, they believe that being compliant is not just a legal obligation but a cornerstone of providing quality care. In this case, technical support is very instrumental in enhancing this effort of compliance by providing proper tools and resources to meet these requirements effectively.