Operations | Monitoring | ITSM | DevOps | Cloud

The fierce competition existing in the market today is a result of the numerous choices available for customers. All they need is a click to switch brands. It’s that simple. Traditionally, product and price were the two elements that gave businesses a competitive edge. This is no longer the case. Increasingly, customers are valuing experience more than product and price. A recent study shows that customer experience is surpassing product and price in brand differentiation.

By now, we’re all fairly aware that the ongoing crisis has changed the way people work. Businesses around the globe have adopted the remote working model. Many jobs today are compatible with remote working, with business-critical applications readily accessible through the internet. However, not all applications deployed in an organization are available through the internet. Some of them are available only on the business’ LAN due to security concerns.

We’re happy to announce that Cortex v1.0 has been released! The horizontally scalable, durable, and fast Prometheus implementation is now generally available for production use. At Grafana Labs, we’ve been using Cortex in production for almost three years, including to power the Prometheus backend for the Grafana Cloud managed logging and metrics platform.

Microservices and containers have taken the tech industry by storm. Kubernetes is one of the tools that has evolved to manage these new aspects of software development. It is an open-source system for automating deployment, scaling, and management of containerized applications. One of the biggest challenges that organizations face when adopting Kubernetes is performing monitoring tasks in this dynamic environment.

Coronavirus has disrupted daily life for so many around the world in a shockingly short span of time. Lifestyles have shifted. A new normal, albeit a panic-stricken one, has set in. One-third of the global population is under lockdown to slow the spread of coronavirus. Many organizations have adopted temporary work-from-home measures to keep themselves up and running.