Operations | Monitoring | ITSM | DevOps | Cloud

Hidden among your normal, everyday logs are any number of unexpected events and anomalies. These events can provide key insights when troubleshooting problems, tracing transactions, or monitoring performance and behavior. However, finding them can be challenging, especially if you’re unsure of what, or how, to look for them. Searching for unexpected events involves more than just searching for keywords like “error” or “critical”.

NiCE IT Management Solutions is proud to serve global key-players in advanced Microsoft Office 365 performance and health monitoring. Read the latest customer reference on how the NiCE Active 365 Management Pack is enabling an Investment Bank to stay on top of Microsoft Office 365 monitoring operations.

We are delighted to share that market research and advisory firm, IDC, has recognized Zoho/ManageEngine in the following three IDC MarketScape reports: Zoho/ManageEngine has also been named a Leader in the IDC MarketScape. In these reports, the IDC MarketScape identified 18 providers and evaluated them in the capabilities, strategy, and market presence.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the escalating significance of AI and machine learning in IT security space.

It’s 3 a.m. and you’re up again tossing and turning, a stampede of wild thoughts running through your head about your latest work issue. Maybe it’s a project gone south, a recurring problem rearing its head again, or a difficult relationship with a coworker. Get stories like this in your inbox Either way, it’s up to you to calm your mind, talk yourself through your worries, and get a good night’s sleep.