With all the hype surrounding AI, it’s critical to focus on building resilient networks capable of handling the performance demands that AI will introduce. As I often say, if your network observability solution isn’t detecting packet loss, neither will your AI engine. When you ask, “What’s the status of our global network health this morning?” a flawed or incomplete response could jeopardize critical decisions.

Across regions and industries, organizations are continuing to expand their use of SD-WAN technologies. This move is happening for good reason. With SD-WAN, organizations are realizing reduced costs, improved communication security, and enhanced flexibility. One of the ways SD-WAN delivers these benefits is through an intelligent layer of abstraction that manages network traffic and dynamically controls the flow of data.

Holidays came early for AWS users: Grafana 11.4 introduces support for two new query languages in the AWS CloudWatch data source plugin. Grafana 11.4: Download now Announced during AWS re:Invent, AWS CloudWatch Logs expanded its querying capabilities with the addition of OpenSearch Piped Processing Language (PPL) and OpenSearch SQL. In Grafana 11.4, the AWS Cloudwatch data source plugin has been updated to offer the same functionality — and the same flexibility.

Editor's Note: This post first published in April 2021. Jenny updated it in December 2024. Did you know that public safety agencies were among the earliest adopters of rugged tablet technology over 25 years ago? It’s true.

Given that 100% of the databases I have interacted with in my professional career have been SQL databases, my data-based mental model (please enjoy my pun) has always defaulted to a relational one. However, when spinning up a tiny side project in 2020 (a bot to provide interactivity to my Twitch stream), my data-storing requirements didn’t call for a relational model at the time, so I chose a NoSQL solution: MongoDB.

Another day, another AI headline designed to spike your blood pressure. The Service Management industry is no stranger to dramatic proclamations about AI, and neither are you. But what’s the real story behind CNBC’s latest take, “The tech support desk at work is one of the first jobs AI is rapidly replacing?” Does the Palo Alto Networks company need media coverage? Does CNBC? CompTIA? All of them? Perhaps there is a hidden agenda behind the article being published.

Happy AWS re:Invent week, everyone! While we have some larger announcements coming out this week (keep an eye out), we’d be remiss if we didn’t take the time to also look back at what our teams have been working on over the past few weeks. While we didn’t have a stated theme for November, you will see that two of our updates revolve around building templates or examples to help make achieving your goals easier with CloudZero.