Operations | Monitoring | ITSM | DevOps | Cloud

Unlock Business Productivity with Outstanding Documentation

What are the top-performing 20% of MSPs doing differently than the competition? A recent IT Glue guest post on the Auvik blog revealed that the best MSPs document and automate as much of their operational processes as possible, to free up critical work cycles from repetitive and manual tasks. Join Auvik and IT Glue for a free webinar on how MSPs can accelerate their business productivity and process efficiency when they invest in outstanding documentation.

MSP Risks and Rewards in Cloud Tech

Your clients want the freedom of cloud-based collaboration and productivity tools. As an MSP, you want a business-grade solution to security and data governance. Where and how do these interests intersect? Join us as we chat with Ted Hulsy, global head of channel marketing at Dropbox, about the risks of cloud services for your clients and how addressing them can be a business opportunity for your MSP.

Azure Health Monitoring

Microsoft Azure has been growing rapidly from the past couple of years and many new advancements have been done to increase the productivity of the users. Microsoft has also been constantly working on different monitoring capabilities to keep the users well informed about the status and availability of their resources. One such resource is the Azure service health which notifies the user about the availability and health status of each resource in different Azure regions.

Announcing HAProxy Data Plane API 2.0

Version 2.0 of the HAProxy Data Plane API brings some exciting enhancements that unlock the power of HAProxy’s flexible configuration and its runtime capabilities. The HAProxy Data Plane API, which lets you manage your HAProxy configuration dynamically using HTTP RESTful commands, has marked a major milestone with the release of version 2.0. This release emphasizes the runtime aspects of HAProxy, giving you the ability to manage map files, stick tables, peers, DNS resolvers and more.

#ITConnections - Maintaining Service Level Agreements in a Challenging Environment

With the workforce moving outside the usual areas of your Service Level Agreements, it can be challenging to adapt and ensure service quality. Through SLA reporting, you can monitor and manage your SLAs, setting up custom alerts before they have been breached and you could be affected by an outage.

Detecting, Reporting and Mitigating Vulnerabilities for Go Modules

Go Module vulnerabilities frustrate the lives of many Go developers and can turn a simple project into a battle of endurance between the dev and their patience. With the process of CI/CD shifting left more and more, it’s becoming even more pertinent for developers to be able to track and report vulnerabilities as early as possible. JFrog GoCenter can help track and mitigate vulnerabilities and make the lives of Go developers easier.

How to Monitor Citrix Remote PC

Ever since the beginning of the COVID-19 pandemic and the resulting lockdowns, working from home has instantly become the primary way of work for most people. Even companies that already had functionality in place to work from home were instantly hit by scalability issues. Many of the existing solutions typically weren’t meant to be used for a 100% concurrent remote workforce.

Three Ways to Improve Service Reliability

The move to a more hybrid and distributed application architecture has pushed cloud providers to offer higher availability. Availability has become the key differentiator among competitors. The focus on offering higher and higher availability comes at the cost of other vital performance factors such as service reliability. This blog discusses some of the important takeaways from our recent on-demand webcast on improving service reliability.

Feature Spotlight: System Maps

Lumigo’s System Map is a real-time visualization of your entire application. A bird’s eye view of the whole stack with filters that allow you to drill down into a subset of your infrastructure. Our systems have grown exponentially both in scale and complexity. AWS takes care of scaling automatically, ensuring your application will scale gracefully regardless of the programming language, load, or location.

Shadow IT: Why Tech Support Comes Up Short

The catchphrase “shadow IT” has always been a bit misleading in the world of tech support. Is using Dropbox instead of Google Drive akin to committing some seedy act in a dark alleyway? Jokes aside, it seems tech support’s real problem has less to do with terminology and more to do with the way they approach shadow IT. Their aim is often near-sighted because their tools hold them back.