Operations | Monitoring | ITSM | DevOps | Cloud

Take our maturity quiz today and see where your automation maturity stacks up! Let’s call a spade a spade: Automation isn’t just a “nice to have” anymore. Automation is business-critical for speed, scalability, and resilience. It’s a mechanism of survival in today’s hyper-modern state of business. But the reality is that not every team is on the same page when it comes to automation.

In today’s era of AI-powered transformation, the excitement around automation is palpable. Technology leaders race to deploy AI agents, build self-healing systems, and create digital environments that seem almost magical in their seamlessness. But amid all the buzz about automation and efficiency, it’s crucial we don’t lose sight of the most powerful force behind any successful transformation: people.

The automation era brought speed. The AI era brings judgment. And now, a new chapter is unfolding—one where infrastructure no longer waits for human instruction but instead governs itself. We’re entering the age of AI-governed infrastructure, the natural evolution of AI operations management. It’s not about replacing people; it’s about eliminating inefficiency, unlocking resilience, and empowering IT systems to heal, respond, and optimize on their own.

Let's face it: no one likes patching. For some IT ops teams, it's such a burden that it's easy to forget why patching is important. Lots of teams put off patching until it's deemed absolutely necessary, like a vital app update or a piece of critical software going EOL. We all know ignoring patches, or letting them pile up, is a bad practice. Read this blog to remind yourself why patching is crucial, what can happen if you don't patch, and how to stop putting it off.

Security Operations Centers (SOCs) are the command center of an organization’s frontline cybersecurity defenses — responsible for monitoring threats, prioritizing alerts, and orchestrating remediation. However, today’s SOCs are facing an existential crisis: an overwhelming volume of increasingly complex and sophisticated threats combined with a shortage of skilled analysts.

In the fast-moving world of IT operations, Gartner’s research provides critical insight into where the market is heading, and which vendors are leading the charge. In the past year, Resolve earned three powerful validations of its innovation and impact: These distinctions reflect more than technical capabilities. They reinforce Resolve’s mission to drive a new era of intelligent, autonomous IT orchestration through agentic automation.