CFEngine: The agent is in 49 - Demo of CFEngine 3.26
"CFEngine: The agent is in" is our monthly webinar series, where we show new features, teach best practices, and keep the community informed about everything CFEngine.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The Future of IT Operations Is Zero Ticket
For years, IT teams have lived and died by the ticket. Every incident, every request, every change: logged, routed, triaged, assigned. We built entire platforms, teams, and workflows around this idea. But the IT environment has changed. Complexity is exploding. Expectations are rising. And the ticket? It’s become a bottleneck. If you’re in IT operations, you already feel this. The relentless volume. The alert fatigue. The rising MTTRs and missed SLAs. The pressure to do more with less.
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Extreme automation and the SAP Cloud ERP journey
Cloud ERP arrives as the new holy grail of ERP architecture: a composable, flexible and scalable collection of core business services working together to meet enterprise ERP needs. Of course, getting there for a large enterprise with significant existing complexity across legacy SAP implementations isn't a trivial task. Much has been written about S/4HANA migration, but less explored are the benefits of automation solutions used for the regular operations of SAP to migration projects. These solutions offer a number of accelerators and benefits to migration projects and SAP teams, so it is worth exploring.
Can AI Eliminate IT Tickets? Exploring the Future of Automated IT
What if IT issues could be resolved before a ticket is ever created? In this episode of Tech Transformed, Sean Heuer, CEO of Resolve Systems sat down with host Shubhangi Dua of EM360Tech to explore the groundbreaking concept of Zero Ticket IT. Heuer explains it's not about solving tickets faster—it's about eliminating the need for them entirely. Together, they dive into how agentic AI and intelligent automation are reshaping the future of IT operations, moving away from reactive models and towards seamless, proactive resolution.
Automation KPIs That Matter: How IT Leaders Measure Real Impact
We work in a digital landscape where IT teams are expected to move faster, scale smarter, and deliver flawless digital experiences, automation is no longer optional; it’s foundational. But while most organizations have started down the automation path, far fewer can answer the critical question: How do we measure success? The problem isn’t just a lack of metrics. It’s that the wrong metrics are still steering the ship.
CFEngine 3.26 released - Admin
Today, we are pleased to announce the release of CFEngine 3.26.0! Being a non-LTS (not supported) release, this release allows users to test the new functionality we’ve been working on before it arrives in an LTS release later this year. The codename for this release is a bit different, as it is named after a new feature introduced, and what it eliminates - the admin user.
Automation Mistakes: The Anti-Patterns Holding IT Back
In a world where AI and automation are redefining enterprise IT, there’s one harsh truth that often gets overlooked: most automation initiatives fail before they begin. Not because the technology isn’t ready, but because the strategy isn’t. Too often, teams fall into well-worn traps—automation anti-patterns—that stall progress, waste resources, and fail to deliver meaningful impact. Let’s call them what they are: automation mistakes.
Package signing and verification
Disclaimer: This post focuses on Debian-based and Fedora\/RHEL-based distributions and packaging. Everybody using a GNU/Linux distribution most likely knows that packages used by the given distribution are somehow signed and such signatures are somehow verified. Usually, this knowledge comes with the first requirement to import some key when an extra package repository is being added to the system (the standard repositories of a distribution use keys that are present and trusted by default).
Business Process Automation, Explained
Business process automation no longer sits on the sidelines. What was once an emerging technology is now the engine behind modern business operations. In fact, around 60% of companies already use automation tools in their workflows, according to Duke University. This is not just companies — developers are also contributing to this shift by adopting low-code, no-code, and digital process automation platforms. These new tools remove barriers that once slowed innovation.
Securing the Software Supply Chain: Why It's More Important than Ever
The software supply chain has become the backbone of modern IT environments. It powers applications, underpins operational processes, and drives innovation within organizations across industries. Securing the software supply chain has moved from a peripheral concern to a central element of cybersecurity: The vast network of code, dependencies, integrations, and third-party tools that comprise the supply chain is increasingly under siege from cyber threats and at risk of exploitation.