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RITA: The Chatbot Alternative That Doesn't Waste Your Time

Aug 12, 2025 By Derek Pascarella In Resolve
After years of overhyped pilots and half-baked “AI” assistants, IT leaders are increasingly skeptical of chatbot vendors pitching the same old logic trees that are disguised by prettier interfaces. These leaders don’t want another script engine in Slack; they want fewer tickets, faster resolution, and better employee experiences. That’s where RITA comes in. RITA isn’t just a chatbot alternative.
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Discover Puppet Enterprise Health & Status Checks

Aug 12, 2025 By Perforce Puppet In Puppet
Enhance your Puppet Enterprise installation with powerful health and status check tools. This video dives into the PE Status Check module, showing the steps for how you can inspect and monitor your infrastructure, troubleshoot issues, and optimize performance effortlessly. See how to get data about your installed packages, review operational status, and extract JSON-based outputs that integrate seamlessly into alerting systems. Perfect for Puppet administrators and IT professionals aiming to enhance system reliability.
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Automation Technologies Revolutionizing SEO Campaign Management

Automation Technologies Revolutionizing SEO Campaign Management

Aug 12, 2025 By OpsMatters In OpsMatters
Businesses are continually seeking innovative strategies to enhance their online visibility and engagement. The increasing complexity of search engine algorithms and the growing competition across various industries necessitate a more streamlined approach to SEO campaign management. The advent of automation technologies has emerged as a game-changer, allowing marketers to optimize their efforts, improve efficiencies, and drive better results. By automating various aspects of SEO, businesses can focus on strategic opportunities, ensuring that their campaigns are more effective and outcome-oriented.
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Icinga DB Web Automation

Aug 7, 2025 By Sukhwinder Dhillon In Icinga
Icinga DB Web Automation allows you to automate monitoring tasks and integrate them directly into your systems and workflows. It is possible to issue command actions without a browser. To do so, a form needs to be submitted by a tool such as cUrl. Every request you send follows the same permission rules and access restrictions defined in the web interface, so security and user roles still apply. Want to target specific hosts or services? Simply add filter parameters to the URL.
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resolve

A Guide to Agentic Orchestration

Aug 7, 2025 By Ari Stowe In Resolve
A lot of IT organizations (I daresay most IT organizations) aren’t short on bots; they’re short on direction. You've got GenAI copilots here, virtual assistants there, and workflow bots running in many different tools. Maybe one automates diagnostics while another resets passwords. But none of them talk. None of them collaborate. None of them understand what the others are doing. That’s not automation; that’s entropy.
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How to Automate Password Resets with Resolve #itautomation #ai #aiautomation #agenticai

Aug 6, 2025 By Resolve In Resolve
Tired of password reset tickets? Meet RITA — Resolve’s AI IT agent. Understands natural language Verifies identity Resets passwords instantly No tickets. No delays. This is Zero Ticket IT in action. Watch Resolve’s Derek Pascarella show how it works.
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Can External Data Predict System Failures?

Can External Data Predict System Failures?

Aug 6, 2025 By OpsMatters In OpsMatters
Something critical just went down. Again. So you troubleshoot and find out everything's clean - logs, metrics, nothing seems out of the ordinary. You didn't think to look out the window, right? Let's rewind a couple of hours. The temperature spiked 15 degrees outside, the humidity was at 90% and a storm came out of nowhere. Meanwhile, your edge device is sitting in a box on a pole somewhere; it never stood a chance.
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resolve

AI in IT: Great! Now What the Hell Do You Do with It?

Aug 5, 2025 By Ari Stowe In Resolve
The demand for organizations to minimize downtime, swiftly address issues, and proactively manage the infrastructure has never been greater. But how can teams be expected to meet that challenge with legacy tools and approaches? Enter Zero Ticket IT, a transformative approach where AI-driven automation eliminates traditional ticket bottlenecks, empowering IT teams to focus on innovation and strategy. But how do you know if your team is truly ready for this transformative leap?
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Introduction to Puppet Security Compliance Enforcement

Aug 5, 2025 By Perforce Puppet In Puppet
Take enterprise compliance to the next level with Puppet Security Compliance Enforcement. This video demonstrates how to shift from reactive to proactive compliance, automating security standards across Puppet Enterprise and Puppet Core environments. Discover how to implement CIS benchmarks with ease, achieve consistent compliance, and reduce risk across your Linux and Windows infrastructure with tailored configurations.
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