Operations | Monitoring | ITSM | DevOps | Cloud

The Next Wave of Automation Makes More Room for Humans

When a system goes down, the impact isn’t just technical. It’s the people in the center of it who adapt, improvise, apply their judgment, and keep the business moving forward. I’ve worked in operations for more than 25 years, and one thing I’ve learned is that in any system, it’s the humans who are the truly resilient part.

Cisco ASA and IOS Vulnerabilities Expose Critical Systems, Making Edge Automation Essential for Rapid Remediation

The launch of Puppet Edge this week could not have been more timely. Within a day of its general availability, Cisco disclosed a vulnerability in its IOS and IOS XE software, followed almost immediately by an Event Response detailing two additional critical-severity CVEs affecting its firewalls.

Make.com vs Zapier: Which Workflow Automation Tool Fits Your Needs

In today's fast-paced digital world, workflow automation tools are a must for every organization. They play a crucial role in streamlining processes and improving productivity for billions of people across the globe. The best way to automate various processes is to have separate apps for them that integrate unique, tailored solutions them. For example, translation post-editing requires more than a grammar checker. It also necessitates analytical tools for readability, finding possible false friends of a translator, and improving translation style.

Introducing Puppet Edge: The Future of Network and Edge Device Management

Discover how Puppet Edge is revolutionizing infrastructure management by combining declarative and imperative approaches into one powerful solution. In this video, Margaret Lee, a product leader at Puppet, introduces Puppet Edge and explains how it simplifies the management of your entire estate, from network to edge devices.

AI Hype vs. IT Reality: What to Expect from an IT Automation Platform That Actually Delivers

Artificial intelligence is everywhere: in keynotes, press releases, product announcements, and quarterly roadmaps. From help desk chatbots to predictive analytics, AI is being positioned as the silver bullet for almost every IT challenge. But under the surface, most IT leaders are asking a much more practical question: What’s actually real?

How Pneumatic Technology Is Powering the Future of Industrial Automation

Automation is no longer an option when it comes to industries as industries evolve and transform to suit the requirement of efficiency, speed, and flexibility. At the center of this transition is pneumatic technology which is time tested and fast developing which is particularly vital in ensuring well running of industrial processes. Pneumatic components are the unsung heroes whom innovation is propelling both assembly lines and robotic systems.

Zero Ticket Video Series: Accelerated Troubleshooting & Diagnostics

In this real-world demo, watch how to use Resolve’s RITA Agent to accelerate troubleshooting, reduce resolution time, and capture knowledge without writing a single script. RITA’s Technician Assist works behind the scenes to: With RITA as your AI-powered co-pilot, IT teams can shift from manual triage to intelligent resolution, capturing fixes in the moment and transforming them into future automations.