Choosing an ITOM solution for your organization can be quite challenging. Unlike ITSM tools, which are built using best practice frameworks like ITIL as a reference, ITOM tools feature a variety of capabilities including: With so many features available, it can get confusing on what features to have and what to leave behind. To make that process simpler, here are some must-dos while selecting an ITOM solution.

In the modern enterprise, the terms IT service management (ITSM) and IT operations management (ITOM) are often used interchangeably. While they are both similar by nature, they have important differences as well. ITSM is focused on the development, delivery, and management of IT services. ITOM is more about the management of the processes that enable and govern those services. Effective ITOM seeks to optimize operational processes to achieve outcomes and meet or exceed metrics deemed important to the business.

In this video, you will learn how to use best practices in managing API Keys, navigate the Moogsoft API docs to locate relevant information, and build Event and Metrics API commands. Don't forget to subscribe for content on DevOps, Observability, AIOps and more!

Trent Fitz, CMO at Zenoss, covers some of the key highlights in the recently released Gartner Market Guide for AIOps Platforms. Having lived in the AIOps world since its inception, Trent offers insights on how to interpret key observations in the research, including the contrast between different types of AIOps tools, common pitfalls, and the direction of the market itself.

In our previous video, you were introduced to AZIMUTH, an open-source software project from ServiceNow. Azimuth is an application that helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses. The application leverages different tools, including robustness tests, semantic similarity analysis, and saliency maps, unified by concepts such as smart tags and proposed actions.

The 'edge' is the place where the physical world meets the digital world. More and more businesses rely on workloads at the edge, especially in the IoT and IIoT spaces. Define the edge to fit your needs. InfluxDB has the tools and resources to use data at the edge and in the cloud, and to create reliable, durable data pipelines between them.

Moogsoft has a few different ingestion methods to add your data into Moogsoft. In this video, you will learn about each method. Don't forget to subscribe for content on DevOps, Observability, AIOps and more!

Learn how to manage your Aiven for Apache Kafka® parameters. In this tutorial, we will show you how you can change the default values of your cluster parameters, for example, the “public_access” parameter, which allows access to your cluster from the public internet. We'll demonstrate how to customize your Aiven for Apache Kafka® parameters from the Aiven web console and command line. Find the full list of parameters in the link below and an article about it.

Learn how to configure phone number monitoring in a few simple steps from the PNM Quick Start Guide. Find the simplest and best way to check phone line connection, phone number availability, and toll free numbers 800 in this video.

Learn how to leverage Playwright and its test runner to perform visual regression tests.