Effective resource utilization is critical for tech teams to consistently deliver exceptional services to customers while maintaining internal efficiency. In fast-paced industries where deadlines are tight and customer expectations are high, understanding team capabilities, skill sets, and availability is essential to making informed decisions about resource allocation.

IT organizations are adopting advanced technologies to keep pace with emerging business opportunities and trends. These technologies complicate the infrastructure and make it difficult for administrators to understand the underlying operations and transactions. Many of them struggle to leverage APM efficiently due to challenges like partial visibility, alert noise, scalability, delays in escalations, and much more.

I am pleased to announce that we have released Avantra 25, the next evolution of the Avantra platform. This year we have focused on all things cloud, from native support of SAP BTP and SAP S/4HANA Public Cloud Edition to SAP RISE capable automation templates in our add-in library and our very own Avantra AIR cloud-based AI extension for Avantra, there’s a lot to like with Avantra 25. There are some great new features though so let’s dig deeper.

This enhancement is part of Raygun’s 12 Days of Christmas 2024. Over the next few weeks, we’ll share daily updates on bug fixes and feature improvements inspired by feedback from you, our customers. These are the small but impactful changes you’ve asked for, designed to make Raygun faster and easier to use. Check back tomorrow for the next update and see how we’re leveling up your experience one day at a time!

Artificial intelligence is reshaping industries at an unprecedented pace. AI has found its way into almost every vertical, from writing code to diagnosing illnesses, promising efficiency and innovation. The idea of an AI Copilot—a tool that acts as your assistant to tackle complex tasks—is particularly exciting. In our space, observability, the possibilities seemed endless. We asked ourselves how AI could simplify troubleshooting in microservices.

Whether or not you made the journey to this year’s AWS re:Invent, there’s always a variety of great announcements lost amid an action-packed week of keynotes, breakouts, expo hall demos, and networking sessions. No need to worry—we’re always happy to be a big part of the re:Invent experience and share our observations with you. You can also join us on December 17, 2024, for a re:Invent re:Cap livestream by registering here.

To upgrade, or not to upgrade. While that may not have been the question that Hamlet asked, it’s one you might be asking. You already made the mistake of asking Reddit, “should I do an in-place upgrade,” and, as expected, people had Big Opinions. A Windows Server Feature Update offers benefits, like performance and analytics. On the other hand, if you have problems, then your attempts can lead to business downtime and service disruption.

Discover the best cloud migration tools of 2024, key features to consider, and expert tips for choosing the right solution for your business needs. Cortex|

Network flapping is the rapid fluctuation of network routes or interfaces between an up (active) and down (inactive) state. This constant change disturbs the network’s stability by forcing routers and switches to repeatedly calculate the best paths for data transmission. Route flapping is a specific type of network flapping in which the route information advertised by routers changes frequently within a short period.

Managing modern, complex IT systems manually is like navigating a vast, ever-changing city without a map, GPS, or road signs. Imagine driving blindfolded, relying solely on occasional radio updates (logs) about traffic jams (issues) and detours (system changes). Not only does this method slow you down, but by the time you react to a traffic jam, it’s already caused gridlock across the city. Worse, competitors zipping through the city with autonomous cars (AIOps) are faster and more efficient.