Operations | Monitoring | ITSM | DevOps | Cloud

Essential KPIs for Software Development: Measure Success Effectively

In almost all industries, a standard set of KPIs helps to guide teams on whether they are doing the right things in the right ways, with the right outcomes. In software development, this has evolved significantly with industry-standard frameworks like DORA metrics (DevOps Research and Assessment), which have been validated across thousands of organizations worldwide. Some development frameworks, such as Agile, have some KPIs baked directly into them.

Observability for Feature Flags

Some of your users are having a party; dancing away, having a great time. But a couple of users are stuck outside in the rain, knocking on the door, trying to get in. Unfortunately, you can’t hear them because of all the noise happening inside. That’s what it feels like when you gradually roll out new features across your user base without the right monitoring.

Unified Observability: What It Is and Why It Matters for Large Enterprises

Modern enterprises operate within a digital ecosystem of staggering complexity - spanning on-premises systems, private and public clouds, APIs, containers and SaaS platforms. Business-critical services often rely on a mix of legacy infrastructure and modern applications, each producing huge volumes of metrics, log messages, traces and events.

JSONPath & JSON Validation for Web API Monitoring Assertions

Most API monitoring setups still rely on a narrow definition of success: Did the endpoint respond, and did it return a 200 status code? While availability is essential, it’s no longer enough for modern, API-driven systems. In real production environments, APIs frequently return successful HTTP responses with incorrect or incomplete payloads. Authentication endpoints may issue tokens missing required fields. Business-critical APIs may return empty objects instead of valid data.

Authorization Code Flow & redirect_uri_mismatch Errors: Monitoring & Fixing

If you’ve implemented OAuth 2.0 using the Authorization Code Flow, chances are you’ve encountered the redirect_uri_mismatch error at least once. It’s one of the most common (and most misunderstood) OAuth failures teams face when integrating authentication into web applications. On paper, the error is simple. The authorization server compares the redirect URI sent in the request with the redirect URIs registered for the application.

OnPage 2025 Product Updates: Clinical Communication, On-Call Management & Incident Alerting

OnPage 2025 Year in Review | Clinical Communication, On-Call & Incident Response ( What’s New in OnPage (2025): CC&C, On-Call Scheduling & Critical Alerts ) In this video, Ritika from OnPage's Product Marketing, walks through the key OnPage product enhancements released in 2025 across clinical communication & collaboration (CC&C), on-call management, and critical incident alerting. The updates shown here are designed to help on-call teams communicate clearly, reduce alert fatigue, and respond faster during high-priority events.

Smarter Slack Alerts with Rollbar + Zapier AI

For many engineering teams, Slack is the nerve center of daily work. It’s where incidents are discussed, decisions are made, and collaboration happens in real time. But when it comes to error alerts, Slack can quickly turn from helpful to overwhelming with noisy, context-poor notifications that developers learn to ignore. By integrating Rollbar with Zapier AI, teams can transform raw error data into clear, actionable, and meaningful Slack messages, resulting in faster triage, less alert fatigue, and smoother developer workflows.

Agentic AI-powered Zero Trust Models: Securing Modern CRM through Observability and Identity Protection

In Q3 FY26, Salesforce reported more than $540M in Agentforce ARR, 330% year-on-year growth, and over 9,500 paid Agentforce deals in production, processing trillions of tokens per quarter (Source). At that scale, a single misconfigured or compromised agent is no longer “one bad bot”. It’s a systemic risk to revenue, brand, and compliance.