Operations | Monitoring | ITSM | DevOps | Cloud

Zoom is now available in Opsgenie's Incident Command Center

When incidents occur, the key to a fast resolution is seamless communication. Traditionally, folks would gather in a “war room” – a room with four walls that served as a gathering place for various teams to solve high-impact problems. As incident management modernizes, teams are more dispersed, and therefore need a higher-tech way to assemble. Opsgenie developed the Incident Command Center (ICC) with exactly this in mind.

Introduction to the Integration Module for EasyVista

The Kelverion Integration Module for EasyVista provides a powerful integration capability for writing Azure Automation runbooks as well as being usable in PowerShell scripts. Using Kelverion smart discovery the Integration Module interrogates EasyVista and discovers how it has been configured providing a forms based view of the tables, fields, properties and allowed inputs for mandatory and optional fields. This significantly reduces the complexity of integration and level of knowledge required of APIs and EasyVista configuration, simplifying the process of building and supporting automation runbooks.

Lumigo Achieves AWS DevOps Competency Status

Lumigo, the serverless monitoring and troubleshooting platform, today announced that it has achieved Amazon Web Services (AWS) DevOps Competency status. The AWS DevOps Competency status indicates that Lumigo has demonstrated its ability to provide specialized technology that has directly contributed towards its customers’ success. To receive the designation, APN Partners must possess deep AWS expertise and deliver solutions seamlessly on AWS.

[OpsComm September] OpsRamp Recognized as a Top Vendor for Enabling Best Performing Organizations in Managing IT Operations

Last month, the Digital Enterprise Journal (DEJ) recognized OpsRamp as a Top 20 Vendor for enabling best- performing organizations in managing IT operations. DEJ's recent report features OpsRamp in the Top 20 Vendors for Enabling Best Performing Organizations. Meanwhile, the field marketing team controlled the chaos at several industry events like IDG Chicago, ConnecTech Houston and CIO Summit by Sapphire Ventures.

4 Key Takeaways From the 2019 Managing Network Vendor Diversity Report

In 2018, we released the inaugural Managing Network Vendor Diversity Report, where we discovered that MSPs face a serious challenge: There’s high vendor diversity in the network hardware they operate. In the short year since then, the managed services industry has experienced a lot of change: tech trends are evolving, new products are being released, and client expectations are growing. So what was true in 2018 might not be any longer.

Virtual Instruments Enhances VirtualWisdom Offerings for Simplified Channel Deployments

Virtana, the leader in hybrid infrastructure management for mission-critical workloads, today announced a wide range of new channel-focused features in the latest version of VirtualWisdom, the industry’s most comprehensive hybrid IT infrastructure management and AIOps platform. The new features include the introduction of WisdomPacks,simplified packages of integrations specific to customer deployment environments.

Cloud Scale Correlation and Investigation with Cloud SIEM

Virtually every organization is a victim of cybercrime today. As the threat landscape evolves and proliferates, it’s necessary to prioritize the protection of data, customers’ privacy and brand reputation. Security directors must be prepared and equipped with the necessary tools to detect security events and address them accordingly at all times.